Officer Credit Operations Retail Ops - Lending Ops - UnSecured Loans Operations Group

Mashreq; Dubai; On-site; AED 70,000 - 110,000; Full time

Job summary

Mashreq seeks a detail-oriented Retail Credit Operations Officer to support end-to-end credit processing and operational activities in Dubai. The role focuses on reviewing applications, ensuring accuracy, compliance with policies and regulations, and coordinating with stakeholders to enable timely disbursement.

You will monitor documentation, identify process gaps, support risk controls, and contribute to MIS reporting and improvements in efficiency and customer experience within retail credit

Responsibilities

• reviewing and processing credit applications, ensuring accuracy and compliance with internal policies and regulatory requirements
• monitoring documentation and coordinating with relevant stakeholders to ensure timely disbursement
• identifying process gaps, supporting risk controls, maintaining MIS reporting, and contributing to improving operational efficiency and customer experience within retail credit operations

Job description

Job Description

We are seeking a detail-oriented and proactive Retail Credit Operations Officer to support end-to-end credit processing and operational activities. The role involves reviewing and processing credit applications, ensuring accuracy and compliance with internal policies and regulatory requirements, monitoring documentation, and coordinating with relevant stakeholders to ensure timely disbursement. The candidate will also identify process gaps, support risk controls, maintain MIS reporting, and contribute to improving operational efficiency and customer experience within retail credit operations.