Ocean Freight Export Lead — Global Growth & Customer Impact

DHL Supply Chain; Dubai; Presencial; Confidential; Tempo integral

Benefícios oferecidos por esta vaga

Global company exposure

Career development

Competitive salary

Resumo da vaga

DHL Global Forwarding in Dubai seeks an Ocean Freight Export Senior Specialist to lead shipment execution and serve as the primary contact for customers. You will optimize routing, ensure on-time documentation, and manage invoicing while maintaining strong client relationships and compliance with regulatory requirements.

You will collaborate with internal teams to maximize service quality, resolve exceptions, and drive continuous improvements in ocean freight operations.

Qualificações

• Bachelor’s degree or equivalent required.
• More than 2 years of experience in ocean freight/export.
• Experience interacting with customers and coordinating shipments.

Responsabilidades

• Coordinate shipment level activities including receipt of customer bookings, documentation, and related transport.
• Act as customer-first point of contact for shipment information, exceptions and claims.
• Manage routing, invoicing, and documentation to align with service commitments and profitability.
• Ensure regulatory compliance procedures for shipments and related locations.
• Build relationships with customers, identify upsell opportunities, and improve retention.
• Identify and implement continuous improvements in ocean freight operations.

Conhecimentos

Shipment coordination

Customer liaison

Invoicing

Regulatory compliance

Problem resolution

Freight operations

Supplier performance

Training/mentoring

Formação

Bachelor’s degree or equivalent

Ferramentas

None

Descrição da vaga

DHL Global Forwarding in Dubai seeks an Ocean Freight Export Senior Specialist to lead shipment execution and serve as the primary contact for customers. You will optimize routing, ensure on-time documentation, and manage invoicing while maintaining strong client relationships and compliance with regulatory requirements.

You will collaborate with internal teams to maximize service quality, resolve exceptions, and drive continuous improvements in ocean freight operations.