Nursery Front Desk & Experience Coordinator

The Blossom Nursery; Dubai; On-site; AED 24,000 - 36,000; Full time

Job summary

The Blossom Nursery in Dubai is seeking a Receptionist to warmly greet visitors, manage the front desk, and coordinate appointments for nursery tours and visits. You will answer calls, direct inquiries, and assist with administrative tasks while upholding security protocols and the nursery's educational ethos.

Ideal candidates will demonstrate a friendly demeanor with children, communicate clearly with parents and staff, and maintain organized records and a tidy reception area.

Responsibilities

• Front Desk Management: Greet visitors, parents, and employees in a welcoming manner.
• Answer phone calls and direct inquiries to the appropriate personnel.
• Manage the entrance area to ensure a positive first impression.
• Ensures security protocols are upheld through adherence to procedures, monitoring the logbook.
• Appointment Coordination: Schedule and organize appointments for nursery tours and visits.
• Coordinate appointment timings with staff availability.
• Parent and Staff Interaction: Address questions and concerns from parents and staff members professionally and courteously.
• Provide information about the nursery's policies and procedures.
• Alerts relevant staff members about the arrival of visitors.
• Secretarial Support: Assist the management with administrative tasks, including document organization and correspondence handling.
• Maintain accurate and updated records as needed.
• Positive Interactions with Children: Demonstrate a warm and friendly demeanor to create a welcoming environment for children.
• Establish positive relationships with children through interactions.
• Adherence to Educational Philosophy: Uphold and promote the nursery's educational philosophy in all interactions and responsibilities.
• Team Collaboration: Work collaboratively with other team members to ensure smooth nursery operations.
• Provide support to colleagues as needed.
• Maintaining Clean and Tidy Spaces: Ensure the reception area and designated spaces are consistently clean and organized.
• Contribute to maintaining an orderly environment throughout the nursery.
• Professional Development: Take the initiative for personal and professional development to enhance skills and knowledge.
• Confidentiality: Maintain confidentiality when handling sensitive information related to parents, children, and staff.

Job description

The Blossom Nursery in Dubai is seeking a Receptionist to warmly greet visitors, manage the front desk, and coordinate appointments for nursery tours and visits. You will answer calls, direct inquiries, and assist with administrative tasks while upholding security protocols and the nursery's educational ethos.

Ideal candidates will demonstrate a friendly demeanor with children, communicate clearly with parents and staff, and maintain organized records and a tidy reception area.