New Business Development - Personal Care

RNA Resources Group; Dubai; On-site; AED 201,000 - 357,000; Full time

Job summary

RNA Resources Group is seeking a dynamic Business Development Associate to focus on onboarding new sellers and ensuring their activation on our marketplace platform. You will guide sellers through onboarding, catalog setup, and live listing with cross-border selling in mind.

In this role you will identify and outreach to potential sellers, coordinate with internal teams, and monitor onboarding metrics. Strong communication and detail orientation are essential.

Qualifications

• Bachelor's degree in business administration, marketing, or a related field.
• 35 years of experience in seller onboarding, account management, or similar roles within e-commerce/marketplace platforms.
• Exposure in Electronics, Nutraceuticals, Luggage and Personal Care Appliances categories would be preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Familiarity with e-commerce platforms, supplier clusters, and seller operations.
• Proficiency in using CRM tools and onboarding systems
• Detail-oriented and process-driven.
• Customer-focused with a problem-solving mindset.
• Proactive and able to work in a fast-paced environment.

Responsibilities

• Identify potential sellers across categories and engage via direct communication, events and partnerships.
• Guide sellers through end-to-end onboarding including commercial alignment, agreement finalization and account setup.
• Work with sellers to ensure products go live on the platform within timelines and perform quality checks.
• Maintain understanding of supplier clusters and regional bases to identify high-potential sellers.
• Monitor onboarding progress and report key metrics to stakeholders; gather seller feedback.
• Coordinate with marketing, operations and customer support to facilitate onboarding and activation.

Skills

Seller onboarding

Account management

CRM software

Onboarding systems

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Detail oriented

Problem-solving

Cross-functional collaboration

Supplier clusters knowledge

Education

Bachelors degree in business administration, Marketing, or a related field

Tools

CRM software

Onboarding platforms

Data analysis tools

Job description

We are seeking a dynamic and results-driven Business Development Associate to join our team The ideal candidate will focus exclusively on onboarding new sellers and ensuring their smooth onboarding and activation on our marketplace platform This role requires excellent communication skills attention to detail and a strong ability to guide sellers through the onboarding process efficiently with a deep understanding of supplier clusters and the broader supplier base.

1 Seller Identification and Outreach

Identify potential sellers across various categories to join the platform with a particular focus on leveraging knowledge of supplier clusters and regional supplier bases Develop and execute outreach strategies to engage with sellers through direct communication industry events and partnerships

2 Onboarding Process Management

Guide sellers through the end-to-end onboarding process including commercial alignment curation agreement finalization and account setup Ensure all sellers are fully aware and aligned with the ways of working for cross border selling Train and support the sellers on the steps related to onboarding catalog curation sharing relevant templates and inventory build-up

3 Go-Live Activation

Work closely with sellers to ensure their products are live on the platform within the agreed timelines Perform quality checks on product listings to ensure accuracy compliance and completeness Resolve any issues or roadblocks preventing sellers from going live

4 Supplier Cluster Awareness

Maintain an up-to-date understanding of supplier clusters and regional supplier bases to identify high-potential sellers Build relationships within key supplier communities to facilitate long-term collaboration and onboarding pipelines Analyse supplier trends and clusters to enhance marketplace category diversity

5 Performance Tracking and Feedback

Monitor the progress of onboarding sellers and report key metrics to stakeholders Gather feedback from sellers to improve the onboarding process and enhance their experience

6 Cross-Functional Collaboration

Coordinate with internal teams including marketing operations and customer support to facilitate seller onboarding and activation Share insights and recommendations to improve platform features and onboarding tools

Qualification & Experience:

• Bachelors degree in business administration, Marketing, or a related field.
• 35 years of experience in seller onboarding, account management, or similar roles within e-commerce/marketplace platforms.
• Exposure in Electronics, Nutraceuticals, Luggage and Personal Care Appliances categories would be preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Familiarity with e-commerce platforms, supplier clusters, and seller operations.
• Proficiency in using CRM tools and onboarding systems
• Detail-oriented and process-driven.
• Customer-focused with a problem-solving mindset.
• Proactive and able to work in a fast-paced environment.