Network Technician

bsquared trading llc; Dubai; On-site; AED 70,000 - 110,000; Full time

Benefits offered by this job

Professional development

Growth opportunities

Job summary

bsquared trading llc in Dubai, United Arab Emirates, is seeking a Network Technician to join the IT team and provide hands-on field support for installation, replacement and fault resolution at residential sites and events.

You will diagnose and resolve tickets, install and configure network equipment (APs, switches, routers, CCTV), manage ELV cabling (Cat6 and fibre), participate in event deployments, and help keep network uptime high through proactive planning and clear communication.

Qualifications

• Three years' experience in network field support or a comparable technical role.
• Networking fundamentals including VLANs, DHCP, PoE, wireless technologies and basic routing.
• Hands-on experience with enterprise wireless and switching platforms. Familiarity with Ruckus (SmartZone, ICX), Aruba, MikroTik or Ubiquiti advantageous.
• Experience in ELV cabling installation, termination and testing (Cat6 and fibre-optic). CCTV systems (Hikvision) desirable.
• Strong analytical and troubleshooting skills, and ability to stay composed under pressure.
• Excellent communication skills in English; proficiency in Hindi, Urdu or Arabic advantageous.
• Strong organisational and time-management skills.
• A valid UAE driving licence.
• Flexibility to work extended or non-standard hours during events.

Responsibilities

• Install, configure and replace network equipment at residential and event sites.
• Diagnose and resolve support tickets promptly and escalate when required.
• Pull, terminate, test and troubleshoot Cat6 and fibre-optic cabling and document work to standards.
• Support event deployments through installation, testing, live operations and dismantling.
• Plan and prioritise daily field activities to optimise time and resources.
• Keep NOC and field staff informed of status and findings.
• Maintain records of equipment and spare parts inventory and report recurring faults.

Skills

Networking fundamentals

VLANs

DHCP

PoE

Wireless technologies

Routing basics

ELV cabling

CCTV systems

English communication

Time management

Tools

Ruckus SmartZone

Aruba

MikroTik

Ubiquiti

Job description

Position summary

The Network Technician reports to the Head of IT and works closely with the Network Engineering team. The role provides hands-on field support for installation, replacement and fault resolution, and assists the on-site support staff at residential sites and events. The main objective is to keep network uptime as high as possible through prompt troubleshooting, effective communication and well-planned work.

Key responsibilities

• Install, configure and replace network equipment, including access points, switches, routers and CCTV devices, at residential and event sites.
• Diagnose and resolve support tickets promptly, and elevate issues to the Network Engineering team when required.
• Pull, terminate, test and troubleshoot high-performance ELV cabling infrastructure, including Cat6 and fibre-optic cabling, and document all work to company standards.
• Support event deployments through installation, testing, live operations and dismantling, including outdoor work and work outside standard office hours.
• Plan and prioritise daily field activities to make the best use of time and resources.
• Keep the NOC, Network Engineers and on-site support staff informed of work status, findings and outstanding issues.
• Maintain accurate records of equipment and spare-parts inventory, and report recurring faults for root-cause analysis.

What we offer

Exposure to large-scale network environments and high-profile events, professional development alongside experienced engineers, and the opportunity to grow with an expanding organisation.

Skills

Qualifications and requirements

• A minimum of three years' experience in network field support or a comparable technical role.
• Sound knowledge of networking fundamentals, including VLANs, DHCP, PoE, wireless technologies and basic routing.
• Hands-on experience with enterprise wireless and switching platforms. Familiarity with Ruckus (SmartZone, ICX), Aruba, MikroTik or Ubiquiti is advantageous.
• Proven experience in ELV cabling installation, termination and testing (Cat6 and fibre-optic). Experience with CCTV systems (Hikvision) is desirable.
• Strong analytical and troubleshooting skills, and the ability to stay composed under pressure.
• Excellent communication skills in English. Proficiency in Hindi, Urdu or Arabic is an advantage.
• Strong organisational and time-management skills.
• A valid UAE driving licence.
• Flexibility to work extended or non-standard hours during events.