NetSuite Business Analyst

Sumsub Inc.; United Arab Emirates; Remote; AED 220,000 - 331,000; Full time

Benefits offered by this job

Remote-first culture

Flexible hours

Extra time off

Global team

Job summary

Sumsub Inc. is seeking a NetSuite Administrator to manage day-to-day ERP configuration, translate Finance requests into clear requirements, and coordinate with developers. The role blends administration, business analysis and cross-team collaboration.

You will configure fields, forms and SuiteFlow, manage users across subsidiaries, and ensure data integrity while building templates and dashboards. English proficiency and testing rigor are required.

Qualifications

• Experience administering ERP/CRM systems such as NetSuite, Salesforce, Dynamics or Odoo.
• Ability to configure fields, forms, reports and workflows.
• Understand data models, record relationships and reference data.
• Clarify stakeholder requests and write clear technical specifications with examples.
• Basic HTML/CSS skills and ability to edit templates, including AI-assisted code review.
• English at B2 level or higher and good testing/documentation practices.

Responsibilities

• Gather requirements from Finance, define acceptance criteria and write clear specifications, determining what can be configured and what needs development.
• Manage the Jira backlog and coordinate delivery with developers, agreeing priorities with your manager.
• Configure custom fields, records, forms and SuiteFlow workflows; build saved searches, reports and dashboards.
• Manage users, roles and permissions across subsidiaries, supporting segregation of duties and audit readiness.
• Handle CSV imports and mass updates, maintaining data integrity and master data quality.
• Build and edit Advanced PDF/HTML templates for invoices, credit memos and statements.
• Test customizations, integrations and NetSuite releases in Sandbox, coordinate UAT with Finance, and validate financial transactions and GL impact.
• Support users, troubleshoot issues, document changes and write short user guides.

Skills

ERP/CRM admin experience

NetSuite administration

Write clear specs

HTML/CSS basics

English B2+

Tools

Jira

SuiteFlow

Advanced PDF templates

Job description

Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.

Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming.

Sumsub is recognized as a Great Place To Work® in the US and rated 4.5 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.

We’re looking for a NetSuite Administrator to manage day-to-day configuration and turn Finance team requests into clear requirements and system improvements. The role combines hands-on administration, business analysis and coordination with developers.

What You Will Be Doing:

• Gather requirements from Finance, define acceptance criteria and write clear specifications, identifying what can be configured and what needs development.
• Manage the Jira backlog and coordinate delivery with developers, agreeing priorities with your manager.
• Configure custom fields, records, forms and SuiteFlow workflows; build saved searches, reports and dashboards.
• Manage users, roles and permissions across subsidiaries, supporting segregation of duties and audit readiness.
• Handle CSV imports and mass updates, maintaining data integrity and master data quality.
• Build and edit Advanced PDF/HTML templates for invoices, credit memos and statements.
• Test customizations, integrations and NetSuite releases in Sandbox, coordinate UAT with Finance, and validate financial transactions and GL impact.
• Support users, troubleshoot issues, document changes and write short user guides.

About You:

• Have experience administering ERP, CRM or other business systems, such as NetSuite, Salesforce, Dynamics or Odoo.
• Are comfortable configuring fields, forms, reports and workflows.
• Understand data models, record relationships and reference data.
• Can clarify stakeholder requests and write clear technical specifications. Please bring an example to the interview.
• Have basic HTML/CSS skills and feel comfortable editing templates, including using AI tools to write and review code.
• Have English at B2 level or above and a careful approach to testing and documentation.

Nice to Have:

• NetSuite experience or certification.
• Familiarity with JavaScript, SQL or integrations.
• Experience in business analysis, systems analysis or project coordination.

What We Offer:

• Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
• True flexibility. We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
• Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
• Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
• Compensation. We offer fair and transparent pay, benchmarked to the market.
• Truly global. We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
• Growth built in. Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
• Celebrating your big moments. We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
• Team offsites. Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
• Getting you set up. We make sure you have access to the tools and hardware you need to do your work well.
• Friendly by design. Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.

The hiring stages:

TA screening -> Hiring Manager Interview -> Final Interview.

We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.

This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.

The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.