NBS Director KMTA

Kone México; Dubai; On-site; AED 250,000 - 350,000; Full time

Job summary

KONE seeks a senior leader to drive the New Equipment Business (NBS) sales and offering development in the UAE. Lead the strategy, develop country action plans, and work with Area Operations and Global NBS teams to ensure profitable growth and customer-centric market positioning.

The role emphasizes collaboration, process excellence, and alignment with the KONE Way operating model while promoting safety, quality, and sustainable growth across frontline activities.

Qualifications

• Proven track record leading B2B sales and New Equipment Business (NBS)
• Experience developing and executing strategy for growth
• Ability to align cross-functional teams to business goals

Responsibilities

• Lead development and execution of sales and offering within NBS New Equipment Business
• Develop country-specific action plans to achieve short and long-term goals
• Collaborate with Area Operations and Global NBS teams to ensure profitable growth
• Drive customer-centric culture and voice of the customer across the business

Skills

Sales leadership

Strategic planning

Job description

Lead the development and execution of sales and manage offering within the FL’s New Equipment Business. Develop and implement the New Business Solution strategy and develop country specific action plans to achieve short and long term business goals. Execute business development initiatives and improve customer-centricity, competitive position, market share and profitability in the frontline. Work closely with the Area Operations and Global/Area NBS team to ensure profitable growth. Safety and Quality Proactively drive outstanding performance in Safety and Quality in the New Equipment Business Ensure relevant policies, e.g. tender policy fully in use Customers Drive and promote customer-centric culture and outside-in thinking in the business by strong understanding on customer and market needs. Promote early involvement with the customer in selling process and consultative selling approach. Promote utilization of voice of customer throughout the business Business performance Holistic understanding, accountability and development of whole NBS competitiveness, growth and profitability Evaluate the results of NBS activities/contracts and identify recurring problems Set up FL level management practices that drive increase in share of market, OR growth, CMII, R80, pricing and pre-to-post performance Prepare recommendations and feedback about significant changes that need to be made to product portfolio and KONE Way operating model elements (i.e., processes, roles, organization, IT tools, data, governance, business performance management) to improve performance Collaborate with the Unit Managing Director as well as other functions such as operations to develop and achieve targets and close gaps across frontline Set FL level targets together with Area NBS Director, help in developing robust Unit budget plans, continuously monitor financial performance and report results Drive short and long-term competitiveness based on global NBS strategy Business development Drive the NBS sales and offering development and go-to-market actions of new services and solutions in collaboration with other NBS stakeholders Collaborate with Area and Global colleagues for best practice sharing Ensure compliance with business operating model and effective deployment of KONE Way initiatives. Monitors FL KW compliance and acts upon gaps or development needs. Gives KW feedback back to the global.

Leadership / People management Contribute to strategic planning and decision-making at the executive level to develop and implement a strategy for NBS that is aligned with the organization’s overall vision and its current and long-term business objectives Lead, evaluate, and develop the NBS team and its professionals at FL. Identify competence gaps and training needs in order to fulfil the business plan At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.