Multi-Store Brand Training Coach

Apparel Group; United Arab Emirates; Presencial; AED 120.000 - 180.000; Jornada completa

Descripción de la vacante

Apparel Group is seeking an Area Brand Trainer to deliver brand-specific training across multiple store locations. You will ensure staff have the product knowledge and customer service skills to drive sales and enhance the brand experience.

You will monitor store KPIs, tailor interventions, and coach teams post-training. The role supports succession planning and requires a Bachelor’s degree with 2–3 years in retail brand training.

Formación

• Bachelor’s degree in Business, Retail, or related field.
• 2–3 years of experience in retail or brand training.
• Strong knowledge of retail operations and customer service best practices.
• Excellent presentation, communication, and interpersonal skills.
• Ability to analyze performance data and translate into actionable training plans.

Responsabilidades

• Deliver brand-specific training across store locations and ensure consistency with brand standards.
• Onboard new joiners and refresh training for existing staff.
• Monitor KPIs to identify training needs and tailor interventions.
• Provide coaching and feedback to store teams post-training.
• Share training outcomes and insights with Area Managers and Brand Training Manager.

Conocimientos

Presentation

Communication

Interpersonal skills

Data analysis

Customer service

Retail operations

Brand training

Educación

Bachelor’s degree in Business, Retail, or related field

Descripción del empleo

Apparel Group is seeking an Area Brand Trainer to deliver brand-specific training across multiple store locations. You will ensure staff have the product knowledge and customer service skills to drive sales and enhance the brand experience.

You will monitor store KPIs, tailor interventions, and coach teams post-training. The role supports succession planning and requires a Bachelor’s degree with 2–3 years in retail brand training.