Multi-Site Retail IT & Infrastructure Engineer

Chemist Warehouse Group; Dubai; In loco; AED 180.000 - 240.000; Tempo pieno

Descrizione del lavoro

Chemist Warehouse Group in the UAE seeks a hands-on IT professional to keep offices, warehouses and stores running smoothly. You will split your time between Head Office support and on-site store/network deployments across the Emirates, reporting to the Head of IT, GCC.

The role requires travel across the UAE, a 6-day work week and flexibility for store openings and critical incidents. Responsibilities include supporting Microsoft 365, network, CCTV, POS, devices and security, plus coordinating

Competenze

• 3–5 years in IT support or infrastructure, ideally multi-site
• Strong knowledge of Windows 10/11 and Microsoft 365
• Hands-on experience with switches, Wi‑Fi access points and routers
• Working knowledge of TCP/IP, DNS, DHCP and Wi‑Fi networking
• Experience with CCTV and access control systems
• Experience with Microsoft Intune and Microsoft Entra ID
• Ability to read floor plans and layout mark-ups
• Strong communication skills and the ability to work independently
• Retail and POS experience
• Digital signage and media player experience
• Relevant Microsoft or networking certifications

Mansioni

• Provide first and second-line IT support to offices, warehouses and stores across the UAE
• Support Microsoft 365 apps (Outlook, Teams, OneDrive, Word, Excel, PowerPoint)
• Handle onboarding and offboarding, including device setup and account provisioning
• Log, prioritise and resolve incidents within SLAs
• Own IT readiness for new stores against opening dates
• Coordinate with vendors and contractors, test and sign off installations
• Travel across UAE for on-site support and store health checks
• Configure and troubleshoot network devices (switches, routers, WLAN)
• Oversee CCTV and access control installations and day-to-day admin
• Deploy laptops/desktops/mobile devices using Intune and Entra ID
• Maintain asset records and ensure security/compliance
• Support patching, antivirus and access reviews

Conoscenze

Communication skills

Retail POS

Floor plan reading

Independent worker

Travel readiness

On-site support

Strumenti

Microsoft Intune

Microsoft Entra ID

POS equipment

CCTV systems

Networking hardware

Descrizione del lavoro

Chemist Warehouse Group in the UAE seeks a hands-on IT professional to keep offices, warehouses and stores running smoothly. You will split your time between Head Office support and on-site store/network deployments across the Emirates, reporting to the Head of IT, GCC.

The role requires travel across the UAE, a 6-day work week and flexibility for store openings and critical incidents. Responsibilities include supporting Microsoft 365, network, CCTV, POS, devices and security, plus coordinating