MS D365 Business Central Technical Consultant

Bosch Diesel Service - Al Salehi; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading Diesel Service Center in Dubai is seeking a Technical Support Specialist to analyze client requirements and design tailored solutions. You will integrate business systems, manage APIs, and provide ongoing support. Ideal candidates hold a Bachelor's in IT and have experience in technical assistance, with knowledge of automotive systems being a plus. Join us for a chance to work with cutting-edge diesel technology.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field.
• MB-820: Microsoft Dynamics 365 Business Central Developer is a plus.
• Prior experience in IT support providing technical assistance to users preferred.
• Knowledge of Automotive components and supply chain systems.

Responsibilities

• Analyze client requirements and design tailored technical solutions within Business Central.
• Integrate Business Central with third-party platforms like CRM.
• Participate in full-cycle implementations including setup and data migration.
• Create and maintain technical specifications and development documentation.

Skills

Excellent customer service

Collaboration skills

Interpersonal skills

System integration knowledge

API management

Education

Bachelor’s degree in computer science, IT or related field

Tools

Microsoft Dynamics 365

Azure DevOps

AL language

Job description

Overview

Troubleshooting & Technical Support:

Troubleshooting & Technical Support: Analyze client requirements and design tailored technical solutions within Business Central. Develop custom features, extensions, and modifications using AL language. Customize and build reports using RDLC and Word Layouts.

Responsibilities

• System Integration & API Management: Integrate Business Central with third-party platforms (e.g., CRM, FedEx, DHL). Work with APIs including OData, REST, and SOAP for seamless external communication.
• Implementation & Technical Support: Participate in full-cycle implementations including setup, configuration, and data migration. Assist functional consultants during requirement gathering and solution delivery phases. Troubleshoot system errors, performance issues, and provide ongoing technical support.
• Upgrades, Testing & Quality Assurance: Conduct unit testing and assist with user acceptance testing (UAT). Ensure adherence to coding standards, performance tuning, and system compatibility during migrations.
• Documentation, DevOps & Continuous Learning: Create and maintain technical specifications, manuals, and development documentation. Use version control and source control via Azure DevOps. Stay current with Business Central updates and explore new tools to enhance system performance and usability.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field.
• MB-820: Microsoft Dynamics 365 Business Central Developer is a plus.
• Prior experience in an IT support role, providing technical assistance to users, is often preferred.
• While not always mandatory, experience with automotive-specific software or hardware can be a plus.
• The ability to provide excellent customer service and maintain a positive attitude when interacting with users.
• The ability to collaborate effectively with other IT team members and cross-functional teams.
• The ability to prioritize tasks, manage time effectively, and meet deadlines.
• Have excellent interpersonal skills, with the ability to deal with different levels of staff
• Knowledge of Automotive components and supply chain systems.

About the company

Al Salehi Machinery & Equipment Repairing is an authorized Bosch Diesel Service Center, a Contract Partner of Robert Bosch GmbH, internationally known for its modern innovations and unrivalled quality products. The company was established in October 2007 in Dubai, yet the companys legacy of experience in the industry goes back in 1980 as a family business. Hence, it offers more than 40 years combined experience in Diesel Fuel Injection systems. With the ever-changing and rising demand in the UAE for a state-of-the-art diesel workshop able to repair and calibrate components of new diesel technology particularly the Common-rail System, Mr. Behzad Salehi has ventured in Dubai an authorized Bosch Diesel Service station. Al Salehi is the first Bosch Diesel Service Centre to provide the unique service of repairing Common-rail system in the GCC recognized by Robert Bosch GmbH. It has also acquired dealerships with other renowned brands such as AsimcoBYC, VDO, and Delphi Technologies. It provides the highest standard of service at competitive rates, test and repair of the conventional-types and modern Diesel Fuel Injection systems. The company continues to invest on the latest repair technology to be able to effectively complete repairs and diagnose faults quickly and efficiently. Today, Al Salehi is not only a renowned Bosch Diesel Service station but also constantly evolving in the Diesel Fuel Injection systems service industry aiming to be the one-stop service provider in a global scale Driven by Innovation and Quality.