Motor Claims Associate - Fresh Graduate (UAE National)

Al Futtaim Private Company (LLC); Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Job summary

Al Futtaim Private Company (LLC) in Abu Dhabi is seeking a motivated Motor Claims Executive (UAE National) to join our Motor Claims team. This entry‑level role offers a clear path for graduates to start a career in insurance, supporting claims assessment, processing, and admin while upholding service standards and company policies.

You will review and process motor insurance claims, verify documentation, coordinate with customers and garages, and help maintain accurate records in our claims

Qualifications

• UAE National with Family Book (Emirati) – Mandatory.
• Bachelor's Degree in Finance, Economics, Business Administration, Accounting, Mathematics, Statistics or related discipline.

Responsibilities

• Review and process motor insurance claims in accordance with policy terms and company guidelines.
• Verify claim documentation, accident reports, repair estimates, and supporting information.
• Coordinate with customers, garages, surveyors, and internal stakeholders throughout the claims process.
• Monitor claim status and ensure timely settlement within agreed service standards.
• Maintain accurate claim records and documentation within the claims management system.
• Assist in evaluating claim costs and identifying discrepancies or potential fraud indicators.
• Support claim investigations and gather relevant information where required.
• Ensure compliance with regulatory requirements and company policies.
• Respond to customer and stakeholder inquiries in a professional and timely manner.
• Contribute to process improvement initiatives to enhance operational efficiency and customer experience

Skills

Analytical thinking

Problem-solving

Communication skills

Attention to detail

Time management

Organizational skills

Interpersonal skills

Teamwork

Professionalism and integrity

Numerical aptitude

Willingness to learn

Customer-focused

Education

Bachelor's degree in Finance

Bachelor's degree in Economics

Bachelor's degree in Business Administration

Bachelor's degree in Accounting

Bachelor's degree in Mathematics

Bachelor's degree in Statistics

Other related discipline

Tools

Excel

Job description

Al Futtaim Private Company (LLC) in Abu Dhabi is seeking a motivated Motor Claims Executive (UAE National) to join our Motor Claims team. This entry‑level role offers a clear path for graduates to start a career in insurance, supporting claims assessment, processing, and admin while upholding service standards and company policies.

You will review and process motor insurance claims, verify documentation, coordinate with customers and garages, and help maintain accurate records in our claims