Assistant Manager Motor Claims National I Dubai

Al Futtaim Private Company (LLC); Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Job summary

Al Futtaim Private Company (LLC) in Abu Dhabi is seeking a motivated Motor Claims Executive (UAE National) to join our Motor Claims team. This entry‑level role offers a clear path for graduates to start a career in insurance, supporting claims assessment, processing, and admin while upholding service standards and company policies.

You will review and process motor insurance claims, verify documentation, coordinate with customers and garages, and help maintain accurate records in our claims

Qualifications

• UAE National with Family Book (Emirati) – Mandatory.
• Bachelor's Degree in Finance, Economics, Business Administration, Accounting, Mathematics, Statistics or related discipline.

Responsibilities

• Review and process motor insurance claims in accordance with policy terms and company guidelines.
• Verify claim documentation, accident reports, repair estimates, and supporting information.
• Coordinate with customers, garages, surveyors, and internal stakeholders throughout the claims process.
• Monitor claim status and ensure timely settlement within agreed service standards.
• Maintain accurate claim records and documentation within the claims management system.
• Assist in evaluating claim costs and identifying discrepancies or potential fraud indicators.
• Support claim investigations and gather relevant information where required.
• Ensure compliance with regulatory requirements and company policies.
• Respond to customer and stakeholder inquiries in a professional and timely manner.
• Contribute to process improvement initiatives to enhance operational efficiency and customer experience

Skills

Analytical thinking

Problem-solving

Communication skills

Attention to detail

Time management

Organizational skills

Interpersonal skills

Teamwork

Professionalism and integrity

Numerical aptitude

Willingness to learn

Customer-focused

Education

Bachelor's degree in Finance

Bachelor's degree in Economics

Bachelor's degree in Business Administration

Bachelor's degree in Accounting

Bachelor's degree in Mathematics

Bachelor's degree in Statistics

Other related discipline

Tools

Excel

Job description

Job Description:

We are seeking a motivated and detail-oriented Motor Claims Executive (UAE National) to join our Motor Claims team. This opportunity is ideal for fresh graduates who are interested in building a long-term career in the insurance industry. The successful candidate will support the assessment, processing, and administration of motor insurance claims while ensuring excellent customer service and adherence to company policies and procedures.

What you will do (Key Responsibilities)

• Review and process motor insurance claims in accordance with policy terms and company guidelines.
• Verify claim documentation, accident reports, repair estimates, and supporting information.
• Coordinate with customers, garages, surveyors, and internal stakeholders throughout the claims process.
• Monitor claim status and ensure timely settlement within agreed service standards.
• Maintain accurate claim records and documentation within the claims management system.
• Assist in evaluating claim costs and identifying discrepancies or potential fraud indicators.
• Support claim investigations and gather relevant information where required.
• Ensure compliance with regulatory requirements and company policies.
• Respond to customer and stakeholder inquiries in a professional and timely manner.
• Contribute to process improvement initiatives to enhance operational efficiency and customer experience

Desired Candidate Profile

Required Skills to be successful (Qualification)

• UAE National with Family Book (Emirati) – Mandatory
• Bachelor's Degree in:
• Finance
• Economics
• Business Administration
• Accounting
• Mathematics
• Statistics
• Or any other related discipline

Experience

• Fresh graduates are encouraged to apply.
• Previous internship experience in insurance, banking, finance, customer service, or operations will be an advantage but is not mandatory.
• Candidates must demonstrate a genuine interest in pursuing a career within the insurance industry.

What equips you for the role (Skills Required)

• Strong analytical and problem-solving skills.
• Interest in working with numbers, financial information, and data analysis.
• Excellent verbal and written communication skills.
• Good attention to detail and accuracy.
• Ability to work under pressure and manage multiple priorities effectively.
• Strong organizational and time management skills.
• Customer-focused mindset with strong interpersonal skills.
• Proficiency in Microsoft Office applications, particularly Excel.
• Ability to work independently and collaboratively within a team environment.
• High level of professionalism, integrity, and accountability.

What We Are Looking For

• A keen interest in motor insurance and claims management.
• Strong numerical aptitude and analytical thinking.
• Willingness to learn claims processes, insurance regulations, and industry practices.
• Ability to work in a fast-paced environment and meet service deadlines.
• Passion for building a long-term career within the insurance sector.