Mixologist

Emirates Flight Catering; Dubai; On-site; AED 89,000 - 156,000; Full time

Job summary

Emirates Flight Catering seeks an experienced bar professional to lead beverage service in the lounge environment. You will drive menu creation, presentation, and continuous improvement to enhance guest experiences.

You will train service staff on beverage preparation and service standards, supervise bar operations end-to-end, and ensure quality and consistency. Strong English, service mindset, and mixology skills are essential.

Qualifications

• High school diploma required
• Diploma or equivalent preferred
• WSET 1-3 or beverage certification preferred

Responsibilities

• Drive creation and continuous improvement of the bar menu.
• Plan and deliver staff training on beverage preparation and service.
• Supervise bar operations end-to-end for seamless service.
• Ensure accurate beverage prep, quality, and consistency.
• Provide day-to-day guidance and feedback to staff.
• Deliver courteous, professional service with strong beverage knowledge.
• Monitor inventory, control costs, and ensure stock availability.
• Address guest complaints promptly and work with the team to resolve issues.
• Adhere to EKFC Health, Safety, and Quality policies (ISO 9001:2008).
• Uphold quality, safety, and service standards across lounge operations.

Skills

English fluency

Customer service

High-volume service

Organization

Beverage knowledge

Mixology

Creativity

Education

High school certification

Diploma (preferred)

WSET 1-3 (preferred)

Job description

• Drive the creation, presentation, and continuous improvement of the bar menu, ensuring alignment with F&B standards and introducing innovative concepts to enhance the guest experience.
• Collaborate with F&B Supervisors to plan and deliver training for all service staff on beverage preparation and service standards, including menu refreshers, developing training content, and conducting regular skills assessments.
• Supervise and manage assigned bar operations end-to-end, coordinating with supervisors and managers to ensure seamless service and operational efficiency.
• Ensure accurate preparation and service of beverages by pouring, mixing, and blending according to recipes to guarantee quality, consistency, and guest satisfaction.
• Provide day-to-day guidance to bar-assigned service staff, including task allocation, coaching, and performance feedback to ensure consistent service standards.
• Deliver courteous and professional service to all guests, ensuring positive and memorable experiences supported by extensive beverage knowledge.
• Monitor, review, and control inventory and stock management, ensuring cost efficiency, accuracy in requisitions, and timely availability of beverages and materials without service disruption.
• Address and report guest complaints promptly and work collaboratively with the team to resolve issues effectively.
• Ensure adherence to EKFC Occupational Health, Safety, and Quality Policies (ISO 9001:2008), applying safe working practices and implementing corrective actions as required.
• Ensure all responsibilities are executed in line with departmental procedures while proactively monitoring compliance, driving continuous improvement initiatives, and upholding EKFC’s standards of quality, safety, and service excellence across all lounge operations.

Responsibilities

• Drive the creation, presentation, and continuous improvement of the bar menu, ensuring alignment with F&B standards and introducing innovative concepts to enhance the guest experience.
• Collaborate with F&B Supervisors to plan and deliver training for all service staff on beverage preparation and service standards, including menu refreshers, developing training content, and conducting regular skills assessments.
• Supervise and manage assigned bar operations end-to-end, coordinating with supervisors and managers to ensure seamless service and operational efficiency.
• Ensure accurate preparation and service of beverages by pouring, mixing, and blending according to recipes to guarantee quality, consistency, and guest satisfaction.
• Provide day-to-day guidance to bar-assigned service staff, including task allocation, coaching, and performance feedback to ensure consistent service standards.
• Deliver courteous and professional service to all guests, ensuring positive and memorable experiences supported by extensive beverage knowledge.
• Monitor, review, and control inventory and stock management, ensuring cost efficiency, accuracy in requisitions, and timely availability of beverages and materials without service disruption.
• Address and report guest complaints promptly and work collaboratively with the team to resolve issues effectively.
• Ensure adherence to EKFC Occupational Health, Safety, and Quality Policies (ISO 9001:2008), applying safe working practices and implementing corrective actions as required.
• Ensure all responsibilities are executed in line with departmental procedures while proactively monitoring compliance, driving continuous improvement initiatives, and upholding EKFC’s standards of quality, safety, and service excellence across all lounge operations.

Qualifications

Education Qualification:

• High school certification (must have)
• Diploma or equivalent qualification (preferred)
• WSET 1,2 & 3 or other beverage certification (preferred)

Work Experience

• Minimum of 4 years of experience in a bar or as a bartender in the hospitality industry.
• Should be able to maintain a professional and groomed appearance as per the requirement of the role.

Skills

• Good command in spoken and written English
• Positive and service-oriented attitude
• Good command of customer service skills
• Ability to handle a high-volume service environment
• Strong organizational, multitasking skills and attention to detail.
• Strong beverage knowledge and mixology skills.
• Deep knowledge of spirits, liqueurs, and ingredients and understanding beverage balancing.
• Creative recipe development