Mixologist

Emirates Flight Catering; Dubai; On-site; AED 85,000 - 120,000; Full time

Job summary

Emirates Flight Catering in Dubai is seeking an experienced bartender/bar supervisor to manage end-to-end bar operations in our premium lounges. You will drive menu creation, ensure consistent beverage preparation, and lead staff training to uphold our high service standards.

The role requires a minimum of four years in bar or hospitality settings, strong English communication, and a deep beverage knowledge base. A diploma and WSET certifications are preferred to elevate guest experiences.

Qualifications

• Minimum 4 years in bar or hospitality roles.
• Strong command of English, both spoken and written.
• Excellent customer service and multitasking under pressure.

Responsibilities

• Drive the creation, presentation, and improvement of the bar menu with F&B standards.
• Plan and deliver training for service staff on beverage preparation and standards.
• Supervise bar operations end-to-end for smooth service.
• Ensure beverages are prepared and served according to recipes for quality and consistency.
• Provide guidance and feedback to bar staff to maintain service standards.
• Deliver courteous, professional service and leverage beverage knowledge to enhance guest experience.
• Monitor inventory and costs, ensuring availability and reducing waste.
• Address guest complaints promptly and work with the team to resolve issues.

Skills

English proficiency

Guest service

High-volume service

Mixology

Education

High school certificate

Diploma (preferred)

WSET level 1-3 (preferred)

Job description

Job Description:

Responsibilities

• Drive the creation, presentation, and continuous improvement of the bar menu, ensuring alignment with F&B standards and introducing innovative concepts to enhance the guest experience.
• Collaborate with F&B Supervisors to plan and deliver training for all service staff on beverage preparation and service standards, including menu refreshers, developing training content, and conducting regular skills assessments.
• Supervise and manage assigned bar operations end-to-end, coordinating with supervisors and managers to ensure seamless service and operational efficiency.
• Ensure accurate preparation and service of beverages by pouring, mixing, and blending according to recipes to guarantee quality, consistency, and guest satisfaction.
• Provide day-to-day guidance to bar-assigned service staff, including task allocation, coaching, and performance feedback to ensure consistent service standards.
• Deliver courteous and professional service to all guests, ensuring positive and memorable experiences supported by extensive beverage knowledge.
• Monitor, review, and control inventory and stock management, ensuring cost efficiency, accuracy in requisitions, and timely availability of beverages and materials without service disruption.
• Address and report guest complaints promptly and work collaboratively with the team to resolve issues effectively.
• Ensure adherence to EKFC Occupational Health, Safety, and Quality Policies (ISO 9001:2008), applying safe working practices and implementing corrective actions as required.
• Ensure all responsibilities are executed in line with departmental procedures while proactively monitoring compliance, driving continuous improvement initiatives, and upholding EKFC's standards of quality, safety, and service excellence across all lounge operations.

Qualifications

Education Qualification:

• High school certification (must have)
• Diploma or equivalent qualification (preferred)
• WSET 1,2 & 3 or other beverage certification (preferred)

Work Experience

• Minimum of 4 years of experience in a bar or as a bartender in the hospitality industry.
• Should be able to maintain a professional and groomed appearance as per the requirement of the role.

Skills

• Good command in spoken and written English
• Positive and service-oriented attitude
• Good command of customer service skills
• Ability to handle a high-volume service environment
• Strong organizational, multitasking skills and attention to detail.
• Strong beverage knowledge and mixology skills.
• Deep knowledge of spirits, liqueurs, and ingredients and understanding beverage balancing.
• Creative recipe development

Requirements: