MEIAT Regional Retail Excellence Director

Richemont; Dubai; Presencial; AED 600.000 - 900.000; Jornada completa

Descripción de la vacante

Cartier in the United Arab Emirates (Dubai) seeks a Regional Retail Excellence Director to define and drive retail standards across the MEIAT region. You will lead a team including a Client Engagement Manager, Retail Excellence Manager and Retail Experience Manager, aligning initiatives with Cartier's luxury brand identity and regional goals.

You will collaborate with Marketing, Merchandising, IT, HR and Finance to implement best practices, monitor KPIs, and deliver continuous improvement in

Formación

• 15+ years of management experience in a multinational organisation, including commercial & retail.
• Master’s degree in business administration or equivalent.
• Fluent in multiple languages; English mandatory.
• Data-driven with strong commercial awareness.
• Digital mindset for retail transformation.
• Experience working cross-functionally with HQ and market teams.
• Ability to navigate complex international environments and adapt quickly.

Responsabilidades

• Define, implement and continuously improve retail standards across MEIAT.
• Lead and develop regional team including Client Engagement Manager, Retail Excellence Manager and Retail Experience Manager.
• Oversee operational manuals, playbooks and SOPs for regional boutiques and POS.
• Drive customer experience enhancements and clienteling strategies.
• Establish KPIs for retail excellence, ops efficiency and customer satisfaction; report to senior leadership.
• Collaborate with Marketing, Merchandising, IT, HR and Finance to execute strategies.
• Manage budgets related to regional retail initiatives.

Conocimientos

Retail acumen

Strategic thinking

Data-driven

Digital mindset

Excellent communication

Interpersonal skills

Multilingual

Cross-functional collaboration

Ambiguity navigation

Educación

MBA or equivalent

Descripción del empleo

Cartier in the United Arab Emirates (Dubai) seeks a Regional Retail Excellence Director to define and drive retail standards across the MEIAT region. You will lead a team including a Client Engagement Manager, Retail Excellence Manager and Retail Experience Manager, aligning initiatives with Cartier's luxury brand identity and regional goals.

You will collaborate with Marketing, Merchandising, IT, HR and Finance to implement best practices, monitor KPIs, and deliver continuous improvement in