MEA Training Specialist – WMS & Change Enablement

DSV - Global Transport and Logistics; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

DSV – Global Transport and Logistics is seeking a Training Specialist to design, deliver, and continuously improve training programs for MEA, with a primary focus on CargoWRITE WMS. You will lead onsite and virtual sessions, partnering with project teams to support WMS implementations and operational excellence across Dubai-based sites.

The role requires 3-5 years in logistics/training, fluent English, and willingness to travel throughout MEA.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Business Administration, Information Systems, Education, or a related field.
• Minimum 3-5 years of experience in logistics, warehouse operations, training, project implementation, or business change management.
• Fluency in English, both written and verbal. Additional languages spoken within the MEA region are advantageous.

Responsibilities

• Deliver CargoWrite WMS training programs onsite and online across the MEA region.
• Conduct onboarding, refresher, advanced user, supervisor, and key user training programs.
• Support WMS implementation and deployment projects by preparing training plans, training materials, and end-user readiness activities.
• Facilitate Lean, continuous improvement, operational process, and system-related training programs.
• Coordinate training activities with project managers, site management, and operational teams during implementations and business transformations.
• Develop, maintain, and continuously improve training materials, guides, assessments, and e-learning content.
• Train, coach, and certify local trainers, key users, and super users to ensure sustainable knowledge transfer.
• Measure training effectiveness and recommend actions to improve user adoption and operational performance.
• Support change management and communication activities during project implementations and system upgrades.
• Promote standard processes, best practices, and operational excellence across all MEA sites.
• Participate in implementation workshops, testing activities, go-live preparation, hypercare support, and post-implementation reviews.
• Travel extensively across the MEA region to deliver training and support implementation activities.

Skills

Presentation skills

Facilitation

Coaching

Interpersonal skills

Communication

Public speaking

Training delivery

Time management

Self-directed work

Multicultural sensitivity

Analytical thinking

Problem solving

Results-oriented

Education

Bachelor's degree in Supply Chain, Logistics, Business Administration, Information Systems, Education, or related field

Tools

CargoWRITE WMS

Job description

DSV – Global Transport and Logistics is seeking a Training Specialist to design, deliver, and continuously improve training programs for MEA, with a primary focus on CargoWRITE WMS. You will lead onsite and virtual sessions, partnering with project teams to support WMS implementations and operational excellence across Dubai-based sites.

The role requires 3-5 years in logistics/training, fluent English, and willingness to travel throughout MEA.