Maternity Care Experience Lead

NMC Healthcare; Sharjah; On-site; AED 120,000 - 180,000; Full time

Job summary

NMC Healthcare is seeking a Maternity Coordinator to manage the maternity program from enrollment through antenatal care, delivery, and postnatal follow-up. You will serve as the primary liaison among physicians, nursing teams, patient administration, finance, and insurance to ensure an exceptional patient experience and support the growth of maternity services.

Responsibilities include coordinating package registrations, guiding patients on inclusions and payments, scheduling consultations and

Qualifications

• Bachelor's degree in healthcare administration, Hospital Administration, Business Administration, Nursing, Allied Health Sciences, or related healthcare field.

Responsibilities

• Act as the primary contact for maternity patients throughout their care journey.
• Coordinate maternity package registrations, appointments, follow-ups, and patient requests.
• Guide patients regarding package inclusions, exclusions, payment processes, and available services.
• Ensure timely scheduling of consultations, ultrasounds, laboratory services, antenatal classes, and postnatal follow-up appointments.

Skills

Patient coordination

Healthcare administration

Stakeholder communication

Quality reporting

Education

Bachelor's degree in healthcare administration or related field

Job description

NMC Healthcare is seeking a Maternity Coordinator to manage the maternity program from enrollment through antenatal care, delivery, and postnatal follow-up. You will serve as the primary liaison among physicians, nursing teams, patient administration, finance, and insurance to ensure an exceptional patient experience and support the growth of maternity services.

Responsibilities include coordinating package registrations, guiding patients on inclusions and payments, scheduling consultations and