Manager Revenue Assurance

etisalat UAE; Dubai; On-site; AED 300,000 - 500,000; Full time

Job summary

etisalat UAE is seeking an experienced Revenue Assurance leader to own end-to-end RA across telecom and related revenue streams, focusing on system-level risk coverage, automated controls, real-time detection, and data analytics.

In this role you will design, deploy and optimize preventive and detective RA controls, lead root-cause investigations of revenue leakage, enable real-time incident detection, and collaborate with Network, IT, Finance, Product and Wholesale to protect and optimize

Qualifications

• Bachelor's degree in Telecommunications, Computer Science, or Engineering.
• 7–10 years of deep telecom experience.
• 3–5 years hands-on Revenue Assurance experience.
• Strong SQL and data analysis capabilities.
• Experience with automation, dashboards, and control analytics.

Responsibilities

• Ensure full end-to-end revenue risk coverage across Network, BSS, OSS, CRM, Mediation, Charging, Billing, and Fulfillment systems.
• Design, deploy, and optimize automated preventive and detective RA controls.
• Lead root‑cause investigations of revenue leakage and systemic issues.
• Enable real‑time / near‑real‑time incident detection and closure.
• Act as RA SME for roaming, interconnect, A2P messaging, wholesale, enterprise, and revenue‑share products.
• Perform product and tariff validation, configuration checks, and revenue‑share logic assurance.
• Lead RA impact assessments and sign‑off for new products, system upgrades, transformations, and migrations.

Skills

SQL and data analysis

Automation, dashboards, and control

Education

Bachelor’s degree in Telecommunications, Computer Science, or Engineering

Tools

SQL

Dashboards

Job description

Job Description:

Own and drive end-to-end, technically driven Revenue Assurance across telecom and non-telecom revenue streams. The role focuses on system-level risk coverage, automated controls, real-time detection, and deep data analytics across Network, BSS, OSS, and digital platforms to protect and optimize revenues.

Responsibilities

Key Responsibilities

• Ensure full end-to-end revenue risk coverage across Network, BSS, OSS, CRM, Mediation, Charging, Billing, and Fulfillment systems.
• Design, deploy, and optimize automated preventive and detective RA controls.
• Lead root‑cause investigations of revenue leakage and systemic issues.
• Enable real‑time / near‑real‑time incident detection and closure.
• Act as RA SME for roaming, interconnect, A2P messaging, wholesale, enterprise, and revenue‑share products.
• Perform product and tariff validation, configuration checks, and revenue‑share logic assurance.
• Lead RA impact assessments and sign‑off for new products, system upgrades, transformations, and migrations.
• Conduct post‑implementation assurance to confirm zero revenue exposure.
• Manage control dry‑runs, UAT validation, and production deployment.
• Drive automation, dashboards, and analytics adoption within RA.
• Track and report financial KPIs, scorecards, and GAP closure.
• Maintain strong collaboration with Network, IT, Finance, Product, Wholesale, and Digital teams.
• Ensure compliance with SOPs, ISO processes, OLA/SLA/TAT commitments.
• Own audit readiness, documentation, and audit inquiry responses.
• Lead and supervise RA resources to ensure timely, high‑quality delivery.
• Build strong technical ownership and accountability within the team.

Qualifications

Qualifications & Experience

• Bachelor’s degree in Telecommunications, Computer Science, Engineering, or related field.
• 7–10 years of deep telecom experience.
• 3–5 years of hands‑on Revenue Assurance experience.
• Strong knowledge of Charging, Billing, Mediation, Roaming, Interconnect, and Messaging ecosystems.
• Strong SQL and data analysis capability.
• Experience in automation, dashboards, and control analytics.