Manager - Restaurant Events

Wynn Al Marjan Island; Dubai; On-site; AED 180,000 - 280,000; Full time

Benefits offered by this job

Healthcare package

Leave policy

Incentive programs

Employee benefits

Job summary

Wynn Al Marjan Island seeks a seasoned Events Sales Manager to drive luxury restaurant events and group dining initiatives. You will collaborate with restaurant leadership to program menus, wine pairings, and premium experiences that align with Wynn’s brand and guest expectations.

Lead the events pipeline, manage contracts and payments, and ensure operational efficiency, safety, and exceptional guest service for VIPs and high-profile groups.

Qualifications

• Degree or diploma in Hospitality Management, Events Management, or a closely related discipline.

Responsibilities

• Assist in implementing the restaurant events and group dining strategy to maximize revenue and margin.
• Grow events sales pipeline with proactive prospecting and customized proposals.
• Maintain private dining room products, capacity charts, floor plans, and buyout playbooks.
• Oversee proposal, contract, deposit, and payment processes; coordinate with Legal/Finance on terms.
• Coordinate cross-functional planning with GM/culinary/beverage/AV/security/marketing to deliver on-brand experiences.
• Develop group menus, wine/spirits pairings, and premium experiences with the Director’s guidance.
• Maintain Forbes 5-Star and Wynn luxury service standards across guest touchpoints.

Skills

CRM platforms

Reservations systems

BEO processes

Floor plan management

POS integrations

Education

Degree or diploma in Hospitality Management or Events Management

Tools

CRM software

POS systems

Floor plan tools

BEO software

Job description

Job Description:

Job Description

About Wynn Al Marjan Island:

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, water features, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

Responsibilities

• Assist in implementing the restaurant events and group dining strategy as directed by the Director of Restaurant Events. Contribute to lead generation, conversion, product/space packaging, minimums, and pricing to align with Wynn Al Marjan Island’s brand and business objectives. Support the Director with monthly and quarterly forecasts, pacing, and displacement recommendations to help maximize revenue and margin.
• Manage and grow the events sales pipeline (both inbound and outbound), striving to increase conversion rates through proactive prospecting, customized proposals, menu engineering, and creative upsell opportunities (such as welcome cocktails, premium pairings, AV, décor, and experiences), under the direction of the Director.
• Maintain and update private dining room (PDR) products, capacity charts, floor plans, and buyout playbooks. Ensure guest experience is balanced with operational efficiency and labor productivity, escalating key decisions to the Director as needed.
• Oversee day-to-day proposal, contract, deposit, and payment processes; coordinate with Legal/Finance on contract terms as required by the Director. Ensure compliance with health and safety, food safety/allergens, fire/occupancy, licensing, and guest data privacy standards.
• Coordinate cross-functional planning with restaurant General Managers, culinary, beverage, stewarding, AV, security, housekeeping, VIP Services, Concierge, and Marketing to deliver seamless, on-brand experiences, reporting progress and challenges to the Director.
• Work closely with culinary and beverage teams to help develop group menus, wine/spirits pairings, canapés, and premium experiences that reflect guest preferences and event themes, seeking guidance from the Director as needed.
• Maintain Forbes 5-Star and Wynn luxury service standards at all guest touchpoints, from inquiry handling to post-event follow-up, ensuring personalization for VIPs and repeat clients. Escalate concerns or exceptions to the Director.

About You

• Degree or diploma in Hospitality Management, Events Management, or a closely related discipline.
• 3+ years of experience managing luxury restaurant events or group dining operations or working in upscale hotel/resort events with a strong restaurant/private dining room focus.
• Demonstrated success supporting restaurant event sales and operations, including private dining rooms and restaurant buyouts, within a luxury setting.
• Working knowledge of Forbes 5-Star standards and luxury guest service protocols.
• Solid commercial acumen, including familiarity with P&L statements, forecasting, pricing, displacement, and margin management, supporting the Director’s objectives.
• Proficient in CRM and reservations systems, BEO processes, floor plan management tools, and POS integrations.
• High emotional intelligence, guest-focused mindset, and the ability to lead calmly and solve problems under pressure, escalating major issues to the Director as needed.
• Passion for hospitality, food & beverage, and experience design.

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.