Manager- Internal Communications | Emirati Talent

Majid Al Futtaim; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Majid Al Futtaim is seeking an experienced Internal Communications Lead to shape and deliver strategy-aligned messaging for employees. You will develop and execute plans across channels to boost awareness, alignment, and engagement with leadership priorities and business initiatives.

Collaborating with People and Organization, Corporate Communications, and change teams, you will create leadership messages, intranet content, newsletters, FAQs, and employee experiences.

Qualifications

• Hold a bachelor's degree in Communications, Journalism, Media, Public Relations, Business, or a related field.
• Demonstrate 7–9 years of experience in internal communications and employee engagement.
• Manage leadership and change communications while developing engaging content across digital channels.
• Build strong stakeholder relationships and deliver effective communication solutions aligned with business objectives.

Responsibilities

• Develop and deliver internal communication strategies, plans, and campaigns aligned with business priorities, culture, leadership, and transformation initiatives.
• Create clear, engaging, and audience-focused communication materials, including leadership messages, presentations, newsletters, frequently asked questions, and intranet content.
• Manage and optimize internal communication channels to ensure timely, consistent, and effective employee communication.
• Collaborate with business leaders, People and Organization, Corporate Communications, and change teams to align messaging and support organizational objectives.
• Monitor communication effectiveness using employee feedback, engagement metrics, and performance insights to drive continuous improvement.
• Support culture, change, leadership, and crisis communications while leveraging artificial intelligence tools to enhance content development, personalization, and engagement analysis with appropriate human oversight.

Skills

Internal communications

Employee engagement

Stakeholder management

Content creation

Digital channels

Education

Bachelor's degree in Communications, Journalism, Media, Public Relations, Business, or related field

Job description

Role Summary

Support the delivery of engaging internal communications that bring MAF’s strategy, culture, leadership priorities, and business initiatives to life for employees. Develop and execute communication plans and content across multiple channels to drive awareness, alignment, and engagement. Strengthen employee connection, trust, and collaboration by delivering clear, consistent, and impactful communications that support organisational objectives and enhance the overall employee experience.

Role Profile

• Develop and deliver internal communication strategies, plans, and campaigns aligned with business priorities, culture, leadership, and transformation initiatives.
• Create clear, engaging, and audience-focused communication materials, including leadership messages, presentations, newsletters, frequently asked questions, and intranet content.
• Manage and optimize internal communication channels to ensure timely, consistent, and effective employee communication.
• Collaborate with business leaders, People and Organization, Corporate Communications, and change teams to align messaging and support organizational objectives.
• Monitor communication effectiveness using employee feedback, engagement metrics, and performance insights to drive continuous improvement.
• Support culture, change, leadership, and crisis communications while leveraging artificial intelligence tools to enhance content development, personalization, and engagement analysis with appropriate human oversight.

Requirements

• Hold a bachelor's degree in Communications, Journalism, Media, Public Relations, Business, or a related field.
• Demonstrate 7–9 years of experience in internal communications and employee engagement.
• Manage leadership and change communications while developing engaging content across digital channels.
• Build strong stakeholder relationships and deliver effective communication solutions aligned with business objectives.

What We Offer

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.