Manager Communications

Delivery Hero; Dubai; On-site; AED 420,000 - 540,000; Full time

Job summary

Talabat, part of the Delivery Hero Group, is seeking a Manager Communications. You will shape talabat’s public image, lead PR strategy, and guide media relations across the region.

Reporting to the Regional Director of Communications, you’ll collaborate with Marketing to ensure consistent brand coverage. You will develop integrated communications plans, support executive visibility, and manage risk and crisis communications with speed and alignment.

Qualifications

• Bachelor’s degree required in Public Relations, Communications, Marketing, Journalism or related field; Master’s an advantage.
• 6–8 years of experience in public relations or communications, ideally in food tech or related sectors.
• Strong media relations with journalists, media outlets and influencers.
• Exceptional written and verbal communication skills with ability to craft compelling stories.
• Strategic thinker who can develop PR plans and execute campaigns aligned with business goals.
• Crisis management experience and ability to manage risk and protect brand image.
• Collaborative team player with cross-functional collaboration skills.
• Results-driven with proven track record of achieving PR objectives.
• Tech-savvy with familiarity in digital media platforms and PR analytics tools.
• Creativity and innovative approach to PR campaigns and storytelling.

Responsibilities

• Lead PR strategy, media relations, and crisis communications for talabat across the region.
• Partner with Marketing to deliver consistent, measurable brand coverage across channels.
• Develop and execute integrated communications strategies to strengthen reputation and thought leadership.
• Drive proactive narrative development around corporate priorities including innovation, partnerships, sustainability, and regulatory positioning.
• Build and maintain strong relationships with Tier-1 media across the region.
• Support C-level and regional leaders with tailored messaging and executive visibility opportunities.
• Draft and edit press releases, op-eds, speeches, Q&As, and corporate storytelling.
• Monitor media landscape to identify opportunities and risks and provide timely counsel.
• Advise on sensitive issues and manage risk and crisis communications with speed and alignment.
• Collaborate with Public Affairs, Marketing, Finance and other functions to unify corporate reputation efforts.

Skills

Media relations

Strategic thinking

Crisis management

Cross-functional collaboration

Results-oriented

Digital & PR analytics

Storytelling

Time management

Excellent communication

Creativity

Education

Bachelor's degree in Public Relations/Communications/Marketing/Journalism or related field

Tools

PR analytics tools

Job description

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

ROLE SUMMARY

As a Manager Communications, you will shape how talabat is seen by consumers, partners, and the media. Reporting to the Regional Director of Communications, you will lead PR strategy, media relations, and crisis communications, and partner with Marketing to deliver consistent, measurable brand coverage across all channels.

WHAT’S ON YOUR PLATE?

Develop and execute integrated communications strategies to strengthen talabat’s reputation and thought leadership across the region.

Drive proactive narrative development around corporate priorities including innovation, partnerships, sustainability, and regulatory positioning.

Build and maintain strong relationships with Tier-1 media across the region, ensuring consistent coverage and positive brand sentiment.

Support C-level and regional leaders with tailored messaging, executive visibility opportunities, media training, and thought leadership content.

Draft and edit high-quality press releases, op-eds, speeches, Q&As, and corporate storytelling across channels.

Monitor the media landscape, identify opportunities and risks, and provide timely counsel to leadership.

Support on sensitive issues, managing risk and crisis communications with speed and alignment.

Partner closely with Public Affairs, Marketing, Finance and other functions to ensure unified corporate reputation efforts across all markets.

Qualifications

WHAT DID WE ORDER?

• Education: Bachelor's degree in Public Relations, Communications, Marketing, Journalism, or a related field. A Master's degree will be an advantage.
• Experience: Proven experience (6-8 years) in public relations or communications roles,preferably within the food tech industry or related sectors.
• Strong Media Relations: Demonstrated ability to build and maintain relationships with journalists, media outlets, and influencers.
• Exceptional Communication Skills: Excellent written and verbal communication skills with a flair for crafting compelling stories and messages.
• Strategic Thinker: Ability to think strategically, develop PR plans, and execute campaigns that align with business goals.
• Crisis Management: Experience in handling crisis situations and maintaining a positive brand image during challenging times.
• Collaborative Team Player: Adept at working in cross-functional teams and fostering collaboration across departments.
• Results-Driven: Proven track record of achieving PR objectives and delivering measurable results.
• Tech-Savvy: Familiarity with digital media platforms, social media, and PR analytics tools.
• Creativity: Innovative and creative approach to PR campaigns and storytelling.
• Time Management: Strong organizational skills with the ability to manage multiple projects simultaneously and meet tight deadlines.

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