Communications Manager: PR, Brand & Crisis

Delivery Hero; Dubai; On-site; AED 420,000 - 540,000; Full time

Job summary

Talabat, part of the Delivery Hero Group, is seeking a Manager Communications. You will shape talabat’s public image, lead PR strategy, and guide media relations across the region.

Reporting to the Regional Director of Communications, you’ll collaborate with Marketing to ensure consistent brand coverage. You will develop integrated communications plans, support executive visibility, and manage risk and crisis communications with speed and alignment.

Qualifications

• Bachelor’s degree required in Public Relations, Communications, Marketing, Journalism or related field; Master’s an advantage.
• 6–8 years of experience in public relations or communications, ideally in food tech or related sectors.
• Strong media relations with journalists, media outlets and influencers.
• Exceptional written and verbal communication skills with ability to craft compelling stories.
• Strategic thinker who can develop PR plans and execute campaigns aligned with business goals.
• Crisis management experience and ability to manage risk and protect brand image.
• Collaborative team player with cross-functional collaboration skills.
• Results-driven with proven track record of achieving PR objectives.
• Tech-savvy with familiarity in digital media platforms and PR analytics tools.
• Creativity and innovative approach to PR campaigns and storytelling.

Responsibilities

• Lead PR strategy, media relations, and crisis communications for talabat across the region.
• Partner with Marketing to deliver consistent, measurable brand coverage across channels.
• Develop and execute integrated communications strategies to strengthen reputation and thought leadership.
• Drive proactive narrative development around corporate priorities including innovation, partnerships, sustainability, and regulatory positioning.
• Build and maintain strong relationships with Tier-1 media across the region.
• Support C-level and regional leaders with tailored messaging and executive visibility opportunities.
• Draft and edit press releases, op-eds, speeches, Q&As, and corporate storytelling.
• Monitor media landscape to identify opportunities and risks and provide timely counsel.
• Advise on sensitive issues and manage risk and crisis communications with speed and alignment.
• Collaborate with Public Affairs, Marketing, Finance and other functions to unify corporate reputation efforts.

Skills

Media relations

Strategic thinking

Crisis management

Cross-functional collaboration

Results-oriented

Digital & PR analytics

Storytelling

Time management

Excellent communication

Creativity

Education

Bachelor's degree in Public Relations/Communications/Marketing/Journalism or related field

Tools

PR analytics tools

Job description

Talabat, part of the Delivery Hero Group, is seeking a Manager Communications. You will shape talabat’s public image, lead PR strategy, and guide media relations across the region.

Reporting to the Regional Director of Communications, you’ll collaborate with Marketing to ensure consistent brand coverage. You will develop integrated communications plans, support executive visibility, and manage risk and crisis communications with speed and alignment.