Manager Business Excellence

Khazna Data Centers; Dubai; On-site; AED 400,000 - 640,000; Full time

Job summary

Khazna Data Centers is seeking a Manager, Business Excellence to lead governance, process optimization, and performance management across Engineering & Design. This role partners with Finance, HR, Legal, IT, and other functions to translate strategic objectives into executable improvements, ensuring delivery, accountability, and informed decision-making.

The ideal candidate will have broad governance expertise, strong stakeholder management, and a proven track record in driving cross-functional

Qualifications

• Bachelor’s degree in business administration, Industrial Engineering, Quality Management, or related discipline.
• Lean, Six Sigma, ISO, PMP, or similar certifications preferred.
• 7-10 years of experience in business excellence, process management, governance, or operational improvement roles.
• Demonstrated experience leading cross-functional initiatives and influencing senior stakeholders.
• Strong governance and process design expertise
• Stakeholder management and executive communication
• Data-driven decision-making and performance reporting
• Change leadership and operational transformation
• Ability to lead through influence and ambiguity

Responsibilities

• Lead governance frameworks and performance dashboards for E&D initiatives.
• Partner with leaders to align governance, processes, and reporting with delivery priorities.
• Drive process mapping, optimisation, and standardisation across E&D functions.
• Track delivery progress, risks, and dependencies; escalate when needed.
• Coordinate budget tracking, cost governance, and variance analysis for initiatives.
• Develop management dashboards and governance packs for ExCo and Audit Committee.
• Translate data into insights and actionable recommendations for leadership.

Skills

Stakeholder management

Executive communication

Data-driven decision-making

Change leadership

Cross-functional collaboration

Education

Bachelor’s degree in business administration, Industrial Engineering, Quality Management, or related discipline

Tools

Lean Six Sigma

ISO

PMP

Job description

Khazna was founded in 2012, andhas grown rapidly into becoming the leading and trusted wholesale data center provider in the Middle East and North Africa region.

With our business growing rapidly both in UAE and abroad, we are looking for a Manager Business Excellence to join our Engineering & Design team, reporting to the Director - Business Excellence . The Business Excellence Manager is accountable for driving, embedding, and governing business excellence, process effectiveness, and operational governance across Engineering & Development (E&D).

The role leads the design, implementation, and continuous improvement of governance frameworks, business processes, and performance mechanisms, ensuring consistency, compliance, and efficiency across functions. Acting as a trusted partner to senior leaders, the role translates strategic objectives into executable governance and process improvements that enhance delivery, accountability, and decision-making. Some of the key accountabilities are:

Business Excellence & Governance Leadership

• Support in the implementation, governance, and continuous enhancement of business excellence frameworks, policies, and standard operating procedures across E&D.
• Proactively identify governance gaps, operational risks, and inefficiencies, driving corrective actions and management escalation where required.

Cross-Functional Leadership & Business Partnering

• Act as a central coordination and integration point between Engineering, Operations, Finance, HR, Legal, IT, TPMO, Risk, and Compliance.
• Partner with functional leaders to align governance, processes, and reporting with delivery and strategic priorities.

Process Management & Continuous Improvement

• Own and drive process mapping, optimisation, and standardisation initiatives across E&D functions.
• Lead process reviews to eliminate inefficiencies, reduce handoffs, and improve cycle times and decision clarity.
• Define governance structures, milestones, success metrics, and reporting for assigned initiatives.
• Track delivery progress, risks, and dependencies, ensuring timely intervention and escalation.

Financial & Performance Oversight

• Own coordination of budget tracking, cost governance, and variance analysis for business excellence and improvement initiatives.
• Establish and maintain performance dashboards that provide leadership with clear, decision-oriented insights.

Reporting, Insights & Executive Engagement

• Lead the development of management dashboards, performance reports, and governance packs for senior leadership, ExCo, and Audit Committee reviews.
• Translate data into insights, trends, and recommendations to support informed decision-making.

Minimum eligibility requirements:

• Bachelor’s degree in business administration, Industrial Engineering, Quality Management, or related discipline.
• Lean, Six Sigma, ISO, PMP, or similar certifications preferred.
• 7-10 years of experience in business excellence, process management, governance, or operational improvement roles.
• Demonstrated experience leading cross-functional initiatives and influencing senior stakeholders.
• Strong governance and process design expertise
• Stakeholder management and executive communication
• Data-driven decision-making and performance reporting
• Change leadership and operational transformation
• Ability to lead through influence and ambiguity