Process/Quality Improvement Manager, Leading energy/utilities company

HR Source Consulting; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

A leading energy/utilities company is looking for a Process/Quality Improvement Manager to spearhead Business Excellence and Process Improvement initiatives. The ideal candidate will have a graduate degree in Industrial Engineering, extensive experience in Quality Management, and Six Sigma certification. This pivotal role includes leading audits, implementing management systems, and developing employee rewards programs.

Qualifications

• Minimum 9 years of experience in senior supervisory role, 5 years in Quality or Business Excellence.
• Six Sigma Black Belt certified.
• Experience with Business Process Reengineering in Process or Service Industry.

Responsibilities

• Leading Business Excellence Initiatives.
• Implementing Quality Management Systems across departments.
• Conducting internal audits and recommending improvements.

Skills

Six Sigma

Lean

QFD

Kaizen

Quality Management

Communication

Presentation

Education

Graduate degree in Industrial Engineering

Job description

Process/Quality Improvement Manager, Leading energy/utilities company

We are seeking a Process/Quality Improvement Manager for a leading energy/utilities company to play a key role in a continuous improvement program. The successful candidate will be responsible for identifying, establishing, and implementing Business Excellence and Process Improvement initiatives as directed by the Managers of Quality, Process Improvement, and Business Excellence.

The role involves leading the implementation and maintenance of Quality, Environment, and Occupational Health and Safety systems across various departments and business units within the company.

Your key duties and responsibilities will include:

1. Leading all Business Excellence Initiatives
2. Promoting and driving process improvement initiatives within business units and departments
3. Implementing and maintaining Quality, Environment, and Occupational Health and Safety Management Systems
4. Planning, initiating, and conducting internal audits; reporting on compliance and recommending improvements
5. Developing, implementing, monitoring, and maintaining employee rewards schemes and corporate social responsibility programs

Qualifications and experience required:

• A graduate degree, preferably in Industrial Engineering, with at least 9 years of experience in a senior supervisory role, including a minimum of 5 years in Quality or Business Excellence
• Qualified in Six Sigma, Lean, QFD, and Kaizen methodologies, with a Black Belt certification
• At least 3 years of experience implementing Six Sigma, Process Improvement, or Business Process Reengineering projects in the Process or Service Industry
• Experience in Business Excellence, Quality Management, and Customer Relationship Management is desirable
• Internal auditor qualifications in Quality, Environment, or Occupational Health & Safety management systems are desirable
• Excellent communication and presentation skills

About the Company

HR Source Consulting is a premier Human Resources Consultancy providing HR planning and solutions across the Middle East and North Africa (MENA). We specialize in attracting high-caliber candidates for roles in various sectors including IT, Media & Communications, FMCG, and more.

We serve a wide range of clients from multinationals to SMEs and boutique businesses, offering tailored HR services including permanent, interim, and contract recruitment, managed services, salary surveys, outplacement, and relocation advice.

Our mission is to deliver comprehensive HR solutions at all levels, ensuring client satisfaction through a dedicated, tailored approach.