Manager

Visa; Dubai; Hybrid; AED 350,000 - 520,000; Full time

Job summary

Visa is seeking a Manager Sales Enablement & Process Management to drive consistency and operational excellence across key seller processes in the CEMEA region. You will own knowledge management frameworks, governance, and the regional validation and Sales Plays programs to ensure effective seller productivity and commercial execution.

Collaborate with Product, Commercialization, Marketing, Finance, and leadership to align global direction with regional execution, delivering content, tools,

Qualifications

• MBA or master's degree preferred; 6–8 years in sales, sales support, marketing, or finance.
• Experience in process optimization, sales and lead management within B2B multi-product environments.
• Experience in and/or significant exposure to the financial services/payments industry.
• Detail oriented with a focus on accuracy and quality of output.
• Proficiency with data tools like Power BI and Tableau; global or multi-national experience preferred.

Responsibilities

• Own knowledge management framework and govern Compass and SharePoint as trusted content sources.
• Lead regional AANR validation process ensuring completeness and audit readiness.
• Own CMS Sales Plays operating model from prioritization to post-launch review.
• Coordinate global and regional stakeholders to ensure clear ownership and consistent execution.

Skills

Analytical skills

Decision making

Collaboration

Communication

Adaptability

Attention to detail

Education

BA/BS in Business Economics or Finance

MBA or relevant master's degree

Tools

Power BI

Tableau

Claude

Co-pilot

Perplexity

Job description

About Us

Visa is a world leader in payments technology facilitating transactions between consumers merchants financial institutions and government entities across more than 200 countries and territories dedicated to uplifting everyone everywhere by being the best way to pay and be paid At Visa you ll have the opportunity to create impact at scale tackling meaningful challenges growing your skills and seeing your contributions impact lives around the world Join Visa and do work that matters to you to your community and to the world Progress starts with you

Job Description

The Manager Sales Enablement & Process Management is responsible for driving consistency effectiveness and operational excellence across key seller processes within Visa s Commercial & Money Movement Solutions CMS organization in CEMEA This role owns the frameworks governance enablement and continuous improvement of critical sales processes that support seller productivity and commercial execution Working across Product Commercialization Sales Excellence Finance Marketing and Regional Leadership teams the role ensures sellers have access to the right content processes tools training and governance structures required to execute effectively The role acts as the regional process owner and orchestrator for key seller programs including Knowledge Management AANR governance Sales Plays Lead Management Training Management and SIP governance support ensuring alignment between global direction and regional execution

Key Responsibilities

Knowledge Management Framework & Platform Governance Own the CEMEA CMS knowledge management framework and govern Compass and SharePoint as trusted accessible sources of seller content Establish clear standards for content ownership quality lifecycle structure and review in partnership with Product Commercialization and Business Unit teams Continuously improve content relevance discoverability platform adoption and the overall seller knowledge experience

AANR Governance & Validation Lead the regional AANR validation process partnering with Finance Sales Excellence Product and Sales to ensure submissions meet established recognition and evidence requirements Validate and reconcile submissions for completeness accuracy consistency and audit readiness while identifying governance and data quality risks Provide leadership with clear visibility into validation progress key risks remediation actions and opportunities to strengthen the operating framework

Sales Plays Approach & Delivery Own the CEMEA CMS Sales Plays operating model and coordinate the full lifecycle from prioritization and readiness through launch seller activation measurement and post launch review Orchestrate Global and Regional stakeholders across Product Commercialization Marketing Sales Excellence and Sales to ensure clear ownership and consistent execution Evaluate adoption lead and pipeline contribution and commercial outcomes to inform leadership decisions and continuously improve future Sales Plays

Qualifications

BA BS in Business Economics or Finance Preferred candidate with MBA relevant masters degree 6-8 years experience in sales sales support marketing finance or equivalent fields Experience in process optimization sales and lead management within B2B organizations ideally with multi-product solutions Experience in and or significant exposure to the financial services payments industry required Must be detail oriented to ensure accuracy and quality of output Proficiency in tools like Claude Co-pilot Perplexity Power BI and Tableau Global or multi-national business experience strongly preferred Ability to work effectively with a diverse team and produce time sensitive deliverables Key Competencies Structured thinker with strong analytical and decision-making skills Excellent collaborator able to influence without authority and rally resources to achieve business goals Adaptable and quick learner comfortable with complexity and ambiguity Innovative able to think outside the box and drive projects to completion Attention to detail supporting recommendations with data and facts Strong personal presence and communication skills both verbal and written Self-confident and hands-on with the ability to operate in a fast paced and constantly changing work environment This is a hybrid position Expectation of days in the office will be confirmed by your Hiring Manager

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law