Mall Asset & Operations Lead | Festival Plaza

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 400,000 - 700,000; Full time

Job summary

Al-Futtaim Real Estate in Dubai is seeking a Mall Manager for Festival Plaza to oversee day‑to‑day mall operations, budgets, leasing programs and on‑site staff. You will drive NET operating income while maintaining asset integrity and guest experience.

The role emphasizes coordinating with tenants, managing marketing programs and reporting to senior leadership, with a track record in retail management and real estate developments in the region.

Qualifications

• Degree in Business Administration with Marketing & Real Estate specialization.
• MBA in Marketing or Accounting preferred.
• 10–15 years of experience, 5–7 years in top mall/retail management.

Responsibilities

• Prepare budgets, forecasts and reports; monitor variances and action plans.
• Oversee mall marketing, footfall, tenant engagement and events.
• Supervise concierge, leasing support and admin staff; ensure service quality.
• Evaluate property needs and manage approved upgrades; ensure compliance.
• Lead HR activities: appraisals, training, motivation and cross‑dept liaison.
• Present tenant incomes, expenditures and performance to leadership.

Skills

Leadership

Financial acumen

Tenant relations

Communication skills

Time management

Strategy

Education

Bachelor's in Business Administration

MBA (Marketing or Real Estate)

Job description

Al-Futtaim Real Estate in Dubai is seeking a Mall Manager for Festival Plaza to oversee day‑to‑day mall operations, budgets, leasing programs and on‑site staff. You will drive NET operating income while maintaining asset integrity and guest experience.

The role emphasizes coordinating with tenants, managing marketing programs and reporting to senior leadership, with a track record in retail management and real estate developments in the region.