Luxury Watch Sales Associate – Dubai Elite Client Experience

Sales Associate - Watches & Jewelry - Breitling, Dubai; Dubai; On-site; AED 90,000 - 120,000; Full time

Benefits offered by this job

Watch to buy

Watch to wear

Employee referral bonus

Job summary

Breitling in Dubai is seeking a Sales Associate to join our Watches & Jewelry boutique in Fashion Avenue Dubai Mall. You will greet clients, share product knowledge, and guide them through the selection of Breitling timepieces, ensuring a premium shopping experience.

The role emphasizes personalised service, strong relationships with clients, CRM, and events that drive sales while upholding Breitling's heritage and craftsmanship.

Qualifications

• 3–5 years of experience in a luxury environment.
• In-depth knowledge of luxury retail and/or consumer goods in the UAE.
• Fluent in English and Arabic.
• Strong negotiation and objection-handling skills.
• Excellent interpersonal and teamwork abilities.
• Entrepreneurial, results-driven, innovative and ethical.

Responsibilities

• Provide customers with product knowledge and recommendations on Breitling products.
• Ensure merchandising is personalised to potential customers.
• Maintain relationships with current clients through regular contact to ensure satisfaction with services and purchases.
• Interact with potential clients to determine their needs and offer appropriate recommendations.
• Ensure the client experience is memorable with a strong understanding of their requirements.
• Provide customers with interactive product demonstrations to experience the product before purchase.
• Create an environment that encourages browsing and additional purchases.
• Inform customers about services and warranties offered by other departments.
• Support boutique events to promote high client attendance and strong sales results, and acknowledge special occasions.
• Ensure consistent first-class customer service and after-sales experiences to increase loyalty.
• Implement and measure CRM initiatives through team action plans and Salesforce usage.
• Capture meaningful customer data to build professional relationships and personalise future opportunities.
• Respond to and resolve customer concerns promptly.

Skills

Luxury retail experience

Bilingual English & Arabic

Negotiation skills

Interpersonal skills

Team player

Job description

Breitling in Dubai is seeking a Sales Associate to join our Watches & Jewelry boutique in Fashion Avenue Dubai Mall. You will greet clients, share product knowledge, and guide them through the selection of Breitling timepieces, ensuring a premium shopping experience.

The role emphasizes personalised service, strong relationships with clients, CRM, and events that drive sales while upholding Breitling's heritage and craftsmanship.