Luxury Store Manager: Lead Teams & Elevate Experience

Prada Group; Dubai; On-site; AED 300,000 - 420,000; Full time

Job summary

Prada Group in Dubai is seeking an experienced Store Manager to lead our luxury retail team. You will drive performance, elevate client experience, and ensure brand excellence across all touchpoints in the store.

The ideal candidate has a Master’s degree and at least 6 years in managerial store roles within luxury brands, fluent English, and a passion for craftsmanship and innovation. We offer a dynamic environment in Dubai with opportunities for growth.

Qualifications

• Master’s Degree in Business, Management, Marketing, or related field.
• Minimum 6 years of experience in a managerial store position.
• Proven leadership and people management skills.
• Strategic mindset with operational agility.
• Excellent communication, analytical, and problem‑solving abilities.
• Fluent in English; additional languages are a plus.
• Strong passion for luxury, craftsmanship, and innovation.

Responsibilities

• Lead and inspire the team, fostering collaboration, creativity, and accountability.
• Develop and implement strategies aimed at achieving business goals and enhancing client experience.
• Ensure brand consistency and operational excellence across all touchpoints.
• Monitor KPIs such as cross‑selling, conversion rate, sales targets as well as CRM KPIs.
• Partner with cross‑functional teams to align strategies and share best practices.
• Manage budgets, resources, and timelines effectively to ensure project and business success.
• Represent the brand with professionalism and integrity, maintaining strong relationships with internal and external stakeholders.
• Stay ahead of market trends and competitive landscape to anticipate client needs and support innovation.

Skills

Leadership

Strategic thinking

Communication

Analytical

Education

Master's Degree in Business/Management/Marketing

Job description

Prada Group in Dubai is seeking an experienced Store Manager to lead our luxury retail team. You will drive performance, elevate client experience, and ensure brand excellence across all touchpoints in the store.

The ideal candidate has a Master’s degree and at least 6 years in managerial store roles within luxury brands, fluent English, and a passion for craftsmanship and innovation. We offer a dynamic environment in Dubai with opportunities for growth.