Luxury Store Manager — Lead, Elevate Client Experience

Miu Miu; United Arab Emirates; On-site; AED 350,000 - 650,000; Full time

Job summary

Prada Group, the luxury powerhouse behind Miu Miu, seeks an experienced store manager to lead a premium team. You will drive performance, uphold brand standards, and shape client experiences in line with the group’s values and objectives.

The role requires a minimum of six years in a managerial store position within luxury, with strong leadership, strategic thinking, and excellent communication. Fluency in English is essential; additional languages are a plus.

Qualifications

• Minimum 6 years of experience in a managerial store position, ideally within the luxury or premium sector.
• Fluent in English; additional languages are a plus.
• Strong leadership, ownership mindset, and strategic execution.

Responsibilities

• Lead and inspire the store team to deliver collaborative, creative, and accountable performance.
• Develop and implement strategies to achieve business goals and improve client experience.
• Ensure brand consistency and operational excellence across all touchpoints.
• Monitor KPIs such as cross-selling, conversion, and sales targets; manage CRM metrics like private appointments and prospect conversations.
• Partner with cross-functional teams to align strategies and share best practices.
• Manage budgets, resources, and timelines to drive project and business success.
• Represent the brand with professionalism and integrity to internal and external stakeholders.
• Stay ahead of market trends to anticipate client needs and support innovation.

Skills

Leadership

People management

Strategic thinking

Communication

Analytical skills

Problem-solving

English fluency

Education

Master's Degree in Business/Management/Marketing

Job description

Prada Group, the luxury powerhouse behind Miu Miu, seeks an experienced store manager to lead a premium team. You will drive performance, uphold brand standards, and shape client experiences in line with the group’s values and objectives.

The role requires a minimum of six years in a managerial store position within luxury, with strong leadership, strategic thinking, and excellent communication. Fluency in English is essential; additional languages are a plus.