Luxury Store Manager - Lead Teams Elevate Client Experience

BoF Careers; Dubai; On-site; AED 250,000 - 420,000; Full time

Job summary

Prada Group in Dubai is seeking a highly motivated store leadership professional to join our luxury retail team. The ideal candidate will be a strategic thinker with strong leadership skills and a refined aesthetic sensitivity, capable of guiding a high-performing team to deliver exceptional client experiences.

With a Master's in Business and 6+ years in managerial store roles, you will ensure brand consistency, manage budgets, track KPIs, and collaborate with cross-functional partners to drive

Qualifications

• Master's Degree in Business, Management, Marketing, or a related field.
• Minimum 6 years of experience in a managerial store position, ideally within the luxury or premium sector.
• Proven leadership and people management skills, with a strong sense of ownership and responsibility.
• Strategic mindset combined with operational agility.
• Excellent communication, analytical, and problem-solving abilities.
• Fluent in English; additional languages are a plus.
• Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence.

Responsibilities

• Lead and inspire the team, fostering a culture of collaboration, creativity, and accountability.
• Develop and implement strategies aimed at achieving business goals and enhancing client experience.
• Ensure brand consistency and operational excellence across all touchpoints.
• Monitor KPIs such as cross-selling, conversation rate, sales targets as well as CRM KPIS such as private appointments, prospect conversation, analyze results, and identify opportunities for continuous improvement.
• Partner with cross-functional teams (Retail, Merchandising, Communication, HR, Finance, etc.) to align strategies and share best practices.
• Manage budgets, resources, and timelines effectively to ensure project and business success.
• Represent the brand with professionalism and integrity, maintaining strong relationships with internal and external stakeholders.
• Stay ahead of market trends and competitive landscape to anticipate client needs and support innovation.

Skills

Leadership

People management

Strategic thinking

Communication

Analytical skills

Fluent English

Education

Master's Degree in Business

Job description

Prada Group in Dubai is seeking a highly motivated store leadership professional to join our luxury retail team. The ideal candidate will be a strategic thinker with strong leadership skills and a refined aesthetic sensitivity, capable of guiding a high-performing team to deliver exceptional client experiences.

With a Master's in Business and 6+ years in managerial store roles, you will ensure brand consistency, manage budgets, track KPIs, and collaborate with cross-functional partners to drive