Luxury Retail Concierge & Operations Assistant

Client of Tiffany; Abu Dhabi; On-site; AED 67,000 - 112,000; Full time

Job summary

Tiffany in Abu Dhabi invites a guest-focused retail professional to join our luxury team. You will warmly welcome clients, assist with shopping experiences and ensure the Tiffany standard of service is delivered with grace.

You will support client advisors, handle wrapping, replenishment, and keep the sales floor neat, while adapting to a fast-paced environment and holidays. This role emphasizes hospitality, strong communication, and teamwork to create memorable moments for every guest.

Qualifications

• Strong communication skills, both verbal and written.
• Strong client service skills and the ability to prioritize while handling multiple tasks.
• Strong interpersonal skills with the ability to work with a diverse client base and collaborate with colleagues.

Responsibilities

• Ensuring clients are warmly welcomed assisted accordingly and have a memorable experience commensurate with the Tiffany brand.
• Enhance the clients experience with hospitality and store amenities to create personalized experiences with the goal of positively impacting both sales and service.
• Accurately manage client waiting list if applicable.
• Ensure hospitality area is fully stocked orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist Client Advisors with wrapping items replenishing POS and gifting supplies and keeping all POS stations and sales floor areas neat and organized.
• Assist operations team with operational policies and procedures to ensure store operations run effectively.
• Assist with special projects as needed.

Skills

Strong communication skills

Client service skills

Interpersonal skills

Multitasking

Job description

Tiffany in Abu Dhabi invites a guest-focused retail professional to join our luxury team. You will warmly welcome clients, assist with shopping experiences and ensure the Tiffany standard of service is delivered with grace.

You will support client advisors, handle wrapping, replenishment, and keep the sales floor neat, while adapting to a fast-paced environment and holidays. This role emphasizes hospitality, strong communication, and teamwork to create memorable moments for every guest.