Luxury Retail Concierge & Client Experience

Tiffany & Co.; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

Tiffany & Co. is seeking a Team Assistant for our Mall of the Emirates boutique in Dubai. You will warmly welcome clients and deliver an exceptional Tiffany experience, supporting operations and personalized service across the sales floor to drive guest satisfaction.

Ideal candidates will have luxury retail or client-facing experience, strong communication, and the ability to multitask in a fast-paced environment while collaborating with colleagues and management.

Qualifications

• Experience in retail, luxury retail, or client-related roles.
• Excellent verbal and written communication skills.
• Proven client service skills with ability to multitask.

Responsibilities

• Warmly welcome clients and ensure a memorable Tiffany experience.
• Enhance client experiences with hospitality and store amenities.
• Manage waiting lists and keep hospitality areas stocked and organized.
• Support wrapping, replenishing POS supplies, and tidying sales floors.
• Communicate service issues to management promptly.
• Assist with operations policies to improve store efficiency.
• Contribute to special projects as needed.

Skills

Strong communication

Customer service

Team collaboration

POS familiarity

Tools

POS system

Job description

Tiffany & Co. is seeking a Team Assistant for our Mall of the Emirates boutique in Dubai. You will warmly welcome clients and deliver an exceptional Tiffany experience, supporting operations and personalized service across the sales floor to drive guest satisfaction.

Ideal candidates will have luxury retail or client-facing experience, strong communication, and the ability to multitask in a fast-paced environment while collaborating with colleagues and management.