Luxury Outlet Lead - Training, Operations & Growth

Anantara Hotels & Resorts; Dubai; On-site; AED 180,000 - 260,000; Full time

Job summary

Anantara The Palm Dubai Resort in Dubai is seeking to enhance its leadership and guest experience through a hands-on outlet management role. The position emphasizes training, budgeting, scheduling, and collaboration across departments to ensure excellent hospitality and profitability.

The successful candidate will lead by example, coach teams, and uphold high standards of service, safety, and asset management within the outlet.

Responsibilities

• Ensure a professional and profitable operation within the hotel framework.
• Identify training needs with the training manager and deliver required training for department employees.
• Aim to achieve departmental budget goals by increasing sales revenue and controlling costs.
• Accurately forecast business demands to ensure efficient staffing and food production.
• Be responsible for accounting and billing procedures in the outlets.
• Collaborate with management to develop and execute outlet marketing plans and promote guest incentive programs.
• Ensure efficient scheduling and supervise the associate time control system.
• Lead associate reviews and appraisals in a professional and timely manner.
• Coach managers and supervisors in effective coaching and progressive discipline.
• Maintain outlet safety and sanitation standards at all times.
• Oversee asset management of outlet properties and facilities; conduct preventative maintenance inspections.
• Promote inter-departmental relations through candid communication and cooperation.
• Work closely with Banqueting to support all requested functions.
• Lead by example through a hands-on approach to motivate Associates to excel.

Job description

Anantara The Palm Dubai Resort in Dubai is seeking to enhance its leadership and guest experience through a hands-on outlet management role. The position emphasizes training, budgeting, scheduling, and collaboration across departments to ensure excellent hospitality and profitability.

The successful candidate will lead by example, coach teams, and uphold high standards of service, safety, and asset management within the outlet.