Luxury Hotel Housekeeping Operations Coordinator

IHG Hotels & Resorts; Dubai; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Training programs

Career growth opportunities

Job summary

IHG Hotels & Resorts is seeking a Housekeeping Administrator for InterContinental Dubai Marina Hotel & Residences in Dubai. You will support daily housekeeping operations, update the PMS, and handle payroll-related tasks within a luxury hotel environment.

The ideal candidate has at least 1 year of housekeeping experience in a 5-star setting, strong attention to detail, and professional guest service skills. Join a dynamic, multicultural team with staff discounts and growth opportunities.

Qualifications

• Ideally you should have at least 1 year experience working in a 5 star hotel environment in a Housekeeping role.
• Strong attention to detail and ability to perform repetitive tasks efficiently.
• Professional demeanor and excellent customer service skills.

Responsibilities

• Coordinate daily housekeeping operations and communicate room priorities with the Front Office.
• Update and maintain accurate room status in the PMS.
• Investigate and resolve room status discrepancies.
• Answer departmental calls and respond to guest requests.
• Prepare daily reports, room assignments, and productivity reports.
• Maintain housekeeping records and documentation.
• Assist with payroll administration, attendance records, and scheduling.
• Raise and monitor purchase requests and manage inventory for housekeeping supplies.
• Coordinate with Engineering for maintenance requests and follow up to completion.

Skills

Attention to detail

Customer service

Professional demeanor

Job description

IHG Hotels & Resorts is seeking a Housekeeping Administrator for InterContinental Dubai Marina Hotel & Residences in Dubai. You will support daily housekeeping operations, update the PMS, and handle payroll-related tasks within a luxury hotel environment.

The ideal candidate has at least 1 year of housekeeping experience in a 5-star setting, strong attention to detail, and professional guest service skills. Join a dynamic, multicultural team with staff discounts and growth opportunities.