Luxury Housekeeping Coordinator - Impact & Growth

IHG Hotels & Resorts; Dubai; On-site; AED 78,000 - 123,000; Full time

Benefits offered by this job

Room discounts

Training & development

Job summary

InterContinental Dubai Marina Hotel & Residences is seeking a Housekeeping Coordinator to orchestrate daily housekeeping operations, communicate room priorities with the Front Office, and maintain room status in the PMS. You will support payroll administration, inventory, scheduling, and liaise with Engineering for maintenance requests, while upholding brand standards and health and safety regulations.

A proactive, detail-focused team player will thrive here, delivering exceptional guest

Qualifications

• 3 years in a housekeeping environment, with a minimum of 1-2 years in the role of Housekeeping Administrator/Coordinator
• Strong attention to detail and ability to perform repetitive tasks efficiently.
• Professional demeanor and excellent customer service skills.

Responsibilities

• Coordinate daily housekeeping operations and communicate room priorities with the Front Office.
• Update and maintain accurate room status in the PMS.
• Investigate and resolve room status discrepancies.
• Answer departmental telephone calls and respond promptly to guest requests.
• Prepare daily reports, room assignment sheets, and productivity reports.
• Maintain housekeeping records, filing systems, and departmental documentation.
• Assist with payroll administration, attendance records, leave tracking, and scheduling.
• Raise and monitor purchase requests and maintain inventory records for housekeeping supplies.
• Coordinate with Engineering for maintenance requests and follow up until completion.
• Ensure all departmental communication is properly documented and distributed.
• Maintain confidentiality of guest and hotel information.
• Ensure compliance with IHG brand standards, health & safety regulations, and hotel policies.
• Attend departmental meetings and training sessions.
• Assist with special projects, deep cleaning schedules, and audits when required.

Job description

InterContinental Dubai Marina Hotel & Residences is seeking a Housekeeping Coordinator to orchestrate daily housekeeping operations, communicate room priorities with the Front Office, and maintain room status in the PMS. You will support payroll administration, inventory, scheduling, and liaise with Engineering for maintenance requests, while upholding brand standards and health and safety regulations.

A proactive, detail-focused team player will thrive here, delivering exceptional guest