Luxury Hotel Housekeeping Coordinator — Career Growth & Perks

InterContinental Hotels Group; Dubai; On-site; AED 45,000 - 67,000; Full time

Benefits offered by this job

Staff discounts

Job summary

InterContinental Dubai Marina Hotel & Residences is seeking a Housekeeping Coordinator to manage daily housekeeping operations and communicate priorities with Front Office. You will update room status in the PMS, resolve discrepancies, and support payroll and scheduling.

The role requires attention to detail, strong customer service, and 3 years in housekeeping with 1–2 years in a coordinator role. Join a luxury, team-driven environment with staff discounts and growth opportunities.

Qualifications

• 3 years in a housekeeping environment, with a minimum of 1–2 years in the role of Housekeeping Administrator/Coordinator
• Strong attention to detail and ability to perform repetitive tasks efficiently
• Professional demeanor and excellent customer service skills

Responsibilities

• Coordinate daily housekeeping operations and communicate room priorities with the Front Office
• Update and maintain accurate room status in the PMS
• Investigate and resolve room status discrepancies
• Answer departmental telephone calls and respond promptly to guest requests
• Prepare daily reports, room assignment sheets, and productivity reports
• Maintain housekeeping records, filing systems, and departmental documentation
• Assist with payroll administration, attendance records, leave tracking, and scheduling
• Raise and monitor purchase requests and maintain inventory records for housekeeping supplies
• Coordinate with Engineering for maintenance requests and follow up until completion
• Ensure all departmental communication is properly documented and distributed
• Maintain confidentiality of guest and hotel information
• Ensure compliance with IHG brand standards, health & safety regulations, and hotel policies
• Attend departmental meetings and training sessions
• Assist with special projects, deep cleaning schedules, and audits when required
• Liaise Rooms for Pest Control, Carpet & Upholstery cleaning, PPM and Deep Cleaning rooms
• Organizing and maintaining the cleanliness of office.

Job description

InterContinental Dubai Marina Hotel & Residences is seeking a Housekeeping Coordinator to manage daily housekeeping operations and communicate priorities with Front Office. You will update room status in the PMS, resolve discrepancies, and support payroll and scheduling.

The role requires attention to detail, strong customer service, and 3 years in housekeeping with 1–2 years in a coordinator role. Join a luxury, team-driven environment with staff discounts and growth opportunities.