Luxury Housekeeping Coordinator - Guest Experience Leader

IHG Hotels & Resorts; Ras Al Khaimah; Vor Ort; AED 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

full uniform

impressive room discounts

some of the best training in the

Zusammenfassung

IHG Hotels & Resorts in Ras Al Khaimah is seeking a Housekeeping Coordinator to support our supervisor in delivering exceptional service and seamless operations across housekeeping and laundry.

You will coordinate daily room assignments, monitor cleanliness standards, and ensure accurate logging of requests and communications, while maintaining inventory and reporting on KPIs. Fluency in English is essential; additional languages are a plus.

Qualifikationen

• Post Secondary Education, higher education qualification or equivalent in Hotel Administration / Business Administration.
• Two years’ prior tenure in a similar role.
• International luxury resort chain background.
• A keen eye for detail and strong work ethic.
• Good organizational skills, ability to multitask and prioritize effectively, and manage a dynamic environment.
• Excellent interpersonal and communication skills.
• Written and spoken fluency in English. Fluency in another language will be an advantage.

Aufgaben

• Consistently offer professional, friendly, and engaging service.
• Handle all calls for the housekeeping department and ensure messages, information and requests are logged and communicated promptly.
• Process requests and delegate work assignments in a timely manner and follow up with guests.
• Coordinate all housekeeping employees and activities including room assignments and inspections.
• Maintain knowledge of housekeeping services, outlets, areas and hours of operation.
• Maintain inventory of linen and housekeeping supplies and order supplies as needed.
• Generate various operational reports for housekeeping coordination.
• Follow safety and sanitation policies and assist with other duties as requested.

Kenntnisse

Interpersonal communication

Organizational skills

Multitasking

Attention to detail

Ausbildung

Hotel Administration

Business Administration

Jobbeschreibung

IHG Hotels & Resorts in Ras Al Khaimah is seeking a Housekeeping Coordinator to support our supervisor in delivering exceptional service and seamless operations across housekeeping and laundry.

You will coordinate daily room assignments, monitor cleanliness standards, and ensure accurate logging of requests and communications, while maintaining inventory and reporting on KPIs. Fluency in English is essential; additional languages are a plus.