Luxury Hotel Security Supervisor

SO/ Hotels & Resorts; Dubai; On-site; AED 134,000 - 201,000; Full time

Job summary

SO/ Ras Al Khaimah is seeking a seasoned Security Supervisor to lead the on-site security team and oversee CCTV, access control, and alarm systems. You will respond to incidents, coordinate emergency response, and work with other departments to protect guests and staff.

The role requires 3–5 years in security with two years in a supervisory capacity, preferably in luxury hospitality, and strong leadership and communication skills.

Qualifications

• Minimum 3–5 years in security with at least 2 years in a supervisory role, preferably in hospitality or luxury.
• Education: High School diploma or equivalent; additional security management qualifications are a plus.
• Strong leadership, crisis management, and communication skills are essential.
• Knowledge of CCTV, access control, alarms; ability to generate clear reports.
• Excellent attention to detail, problem-solving, and customer service orientation.

Responsibilities

• Supervise and lead the security team to high performance and adherence to procedures.
• Oversee daily operations of CCTV, access control, and alarm systems.
• Respond to security incidents or emergencies; investigate and report findings.
• Monitor CCTV and conduct regular patrols to detect risks or breaches.
• Maintain a visible presence to ensure guest and staff safety and provide guidance as needed.
• Lead emergency response during evacuations and drills with compliance to safety protocols.
• Provide on‑the‑job training to security personnel on procedures and best practices.
• Maintain logs of incidents and prepare regular management reports.
• Collaborate with housekeeping, maintenance, and front desk for comprehensive security.
• Ensure security systems are functioning and report malfunctions for repair.
• Ensure compliance with local security laws, policies, and industry best practices.

Skills

Team Leadership

Crisis Management

Communication

Attention to Detail

Problem-Solving

Physical Stamina

Customer Service

Technology Proficiency

Education

High School diploma or equivalent

Security management qualifications (plus)

Tools

CCTV systems

Access control systems

Alarm systems

Job description

SO/ Ras Al Khaimah is seeking a seasoned Security Supervisor to lead the on-site security team and oversee CCTV, access control, and alarm systems. You will respond to incidents, coordinate emergency response, and work with other departments to protect guests and staff.

The role requires 3–5 years in security with two years in a supervisory capacity, preferably in luxury hospitality, and strong leadership and communication skills.