Luxury Hotel GM: Lead Elite Guest Experience & Growth

IHG Hotels & Resorts

Dubai

On-site

AED 900,000 - 1,500,000

Full time

6 days ago
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Benefits offered by this job

Travel benefits
Wellbeing and recognition support
Global career growth opportunities

Job summary

InterContinental Dubai Marina, part of IHG Hotels & Resorts, seeks an experienced General Manager to lead a premier luxury hotel in Dubai’s Marina district. You will drive strategy, guest experience, and commercial performance while guiding a seasoned leadership team through renovation and repositioning activities.

You will leverage a strong luxury hospitality background, ownership of revenue growth, ADR and profitability, and a calm, hands-on leadership style to deliver outstanding service in a

Qualifications

  • Experience as a General Manager in a luxury hotel environment.
  • Strong commercial mindset with track record of growing revenue, ADR and profitability.
  • Real passion for luxury hospitality, service excellence and memorable guest experiences.

Responsibilities

  • Lead the overall strategy, performance and day-to-day operation of InterContinental Dubai Marina.
  • Create a luxury guest experience that feels personal, consistent and memorable.
  • Strengthen the hotel’s position in Dubai’s competitive luxury market.
  • Drive strong commercial performance across rooms, residences and F&B.
  • Lead, inspire and support an experienced hotel leadership team.
  • Guide the hotel through its next phase of renovation and repositioning.
  • Build strong relationships with owners, regional leaders and key partners.
  • Champion service excellence and continue raising standards across the hotel.
  • Keep colleague engagement, operational quality and brand delivery at the heart of the hotel.
  • Represent IHG and InterContinental with confidence, warmth and credibility.

Skills

Luxury hotel experience
Commercial mindset
Leadership of teams
Stakeholder management
Guest experience focus
Relationship building
Calm hands-on leadership
Market knowledge Dubai/Middle East

Job description

InterContinental Dubai Marina, part of IHG Hotels & Resorts, seeks an experienced General Manager to lead a premier luxury hotel in Dubai’s Marina district. You will drive strategy, guest experience, and commercial performance while guiding a seasoned leadership team through renovation and repositioning activities.

You will leverage a strong luxury hospitality background, ownership of revenue growth, ADR and profitability, and a calm, hands-on leadership style to deliver outstanding service in a

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