Luxury Guest Experience Concierge

EDITION; Abu Dhabi; On-site; AED 60,000 - 110,000; Full time

Job summary

Marriott International's EDITION property in Abu Dhabi is seeking a non-management, full-time Guest Services Associate to welcome guests, anticipate needs, and arrange transportation, reservations, and services with precision.

You will answer calls, log requests, coordinate with bellstaff and housekeeping, and provide local information while maintaining professional appearance and confidentiality. This role emphasizes guest satisfaction, safety, and teamwork in a dynamic luxury setting.

Qualifications

• Education: High school diploma or GED equivalent.
• Related work experience: No related work experience.
• Supervisory experience: No supervisory experience.
• License or certification: None

Responsibilities

• Respond to guest requests for special arrangements or services by making arrangements or identifying appropriate providers.
• Answer, record, and process all guest calls, messages, requests, questions, or concerns.
• Coordinate with other departments (e.g., Bellperson, Housekeeping) to resolve issues and ensure guest satisfaction.
• Provide information about the property and local area amenities, events and activities.
• Maintain professional appearance, follow safety policies, and support team to achieve goals.

Education

High school diploma or GED

Job description

Marriott International's EDITION property in Abu Dhabi is seeking a non-management, full-time Guest Services Associate to welcome guests, anticipate needs, and arrange transportation, reservations, and services with precision.

You will answer calls, log requests, coordinate with bellstaff and housekeeping, and provide local information while maintaining professional appearance and confidentiality. This role emphasizes guest satisfaction, safety, and teamwork in a dynamic luxury setting.