Luxury Guest Arrival Specialist

The Ritz-Carlton; Ras Al Khaimah; On-site; AED 60,000 - 80,000; Full time

Job summary

The Ritz-Carlton in Ras al-Khaimah is seeking a Guest Arrival Expert to deliver exceptional welcome and departure experiences for our guests. You will be on the front lines, guiding guests through arrival procedures, addressing requests, and coordinating with various hotel teams to ensure seamless service.

Role requires high school education and a professional, guest-focused demeanor aligned with The Ritz-Carlton Gold Standards.

Qualifications

• Education: High school diploma or G.E.D. equivalent.

Responsibilities

• Greet guests at arrival and assist with check-in/out related tasks to ensure a seamless experience.
• Coordinate with hotel teams to fulfill guest requests and provide information about local area highlights.
• Maintain confidentiality and uphold The Ritz-Carlton Gold Standards in every interaction.
• Assist with reporting and daily operations to support guest arrivals and departures.

Education

High school diploma or G.E.D. equivalent

Job description

The Ritz-Carlton in Ras al-Khaimah is seeking a Guest Arrival Expert to deliver exceptional welcome and departure experiences for our guests. You will be on the front lines, guiding guests through arrival procedures, addressing requests, and coordinating with various hotel teams to ensure seamless service.

Role requires high school education and a professional, guest-focused demeanor aligned with The Ritz-Carlton Gold Standards.