Guest Arrival Experience Specialist

The Ritz-Carlton Hotel Company, L.L.C.; Ras Al Khaimah; On-site; AED 48,000 - 72,000; Full time

Benefits offered by this job

Ticket restaurant

Job summary

The Ritz-Carlton Hotel Company, L.L.C. is seeking a Guest Arrival Expert in Ras Al Khaimah to greet guests and guide them through arrival and departure experiences at a luxury property.

The role emphasizes delivering exceptional service, maintaining the Gold Standards, and participating in a collaborative team environment. Responsibilities include handling operational tasks, generating reports, and showcasing local highlights while maintaining professional appearance and calm guest interactions.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guide guests through arrival and departure experiences.
• Process operational needs, complete reports, and share highlights of the local area.
• Move about the space and handle objects weighing up to 50 pounds without assistance and up to 75 pounds with assistance.

Education

High school diploma or G.E.D. equivalent

Job description

The Ritz-Carlton Hotel Company, L.L.C. is seeking a Guest Arrival Expert in Ras Al Khaimah to greet guests and guide them through arrival and departure experiences at a luxury property.

The role emphasizes delivering exceptional service, maintaining the Gold Standards, and participating in a collaborative team environment. Responsibilities include handling operational tasks, generating reports, and showcasing local highlights while maintaining professional appearance and calm guest interactions.