Luxury Front Desk & Guest Services Specialist

DGM Investment LLC; Dubai; On-site; AED 50,000 - 80,000; Full time

Job summary

DGM Investment LLC in Dubai seeks a Receptionist to deliver exceptional guest experiences at the front desk in Motor City. You will greet visitors, manage inquiries, and coordinate with departments to ensure smooth operations in a luxury hospitality setting.

The role requires a hospitality background, strong English communication, and professional presentation. Full-time, on-site with Monday–Saturday schedule and daytime hours.

Qualifications

• Excellent English communication skills; additional languages are an advantage.
• Diploma or degree in Hospitality Management, Tourism, or a related field is preferred.
• Proficiency in Microsoft Office and basic administrative systems.
• Previous experience in hotel reception, luxury hospitality, concierge services, or premium customer-facing roles is strongly preferred.

Responsibilities

• Welcome visitors, clients, and business partners with a warm and professional approach.
• Deliver high standards of hospitality consistent with hotel and concierge service expectations.
• Manage visitor registration, appointments, and access coordination.
• Assist visitors with inquiries and direct them to the appropriate departments.
• Maintain a professional, organised, and welcoming reception area.
• Handle visitor concerns courteously and escalated complex matters when necessary.

Skills

Customer Service

Communication

Multitasking

Professional Grooming

Confidentiality

VIP Guest Handling

Education

Diploma/Degree in Hospitality Management or Tourism

Tools

Microsoft Office

Job description

DGM Investment LLC in Dubai seeks a Receptionist to deliver exceptional guest experiences at the front desk in Motor City. You will greet visitors, manage inquiries, and coordinate with departments to ensure smooth operations in a luxury hospitality setting.

The role requires a hospitality background, strong English communication, and professional presentation. Full-time, on-site with Monday–Saturday schedule and daytime hours.