Luxury F&B Manager: Lead Service & Guest Experience

Hospitaliti; Dubai; On-site; AED 84,000 - 114,000; Full time

Job summary

SLS Dubai Hotel & Residences in Dubai seeks entry to mid-level hospitality professionals to support operations across departments. You will engage in onboarding, assist with performance planning, and contribute to customer service excellence within a luxury setting.

Applicants should have at least 1 year of hospitality experience, a hospitality-related diploma or degree, and a drive to grow within a fast-paced, premium hotel environment.

Qualifications

• Minimum 1-year cumulative experience in hospitality/customer service.
• Post-secondary education in Hospitality.
• Desire to advance hospitality career with motivation and engagement.

Responsibilities

• Valuating and monitoring the work performance and progress of others.
• Collaborating with managers to plan the work output for the organization.
• Aiding in the process of developing and instituting policies, performance goals and objectives.
• Gaining experience by working in different departments such as personnel, merchandising, purchasing, customer services, sales and marketing.
• Participating in all aspects of the hiring process, including interviewing and onboarding.

Skills

Customer service

Leadership

Adaptability

Attention to detail

Positive attitude

Education

Hospitality diploma/degree

Job description

SLS Dubai Hotel & Residences in Dubai seeks entry to mid-level hospitality professionals to support operations across departments. You will engage in onboarding, assist with performance planning, and contribute to customer service excellence within a luxury setting.

Applicants should have at least 1 year of hospitality experience, a hospitality-related diploma or degree, and a drive to grow within a fast-paced, premium hotel environment.