Luxury F&B Host: Bespoke Service Expert

St. Regis Hotels & Resorts; Abu Dhabi; On-site; AED 45,000 - 78,000; Full time

Job summary

The St. Regis Abu Dhabi, a luxury hotel in Nation Tower, Corniche, Abu Dhabi, is seeking a non-management Food & Beverage professional. You will assist with food and beverages, deliver orders, maintain table setups, greet guests, and uphold St. Regis standards to ensure a superior guest experience.

Two years of related luxury-hotel experience is preferred. The role requires teamwork, attention to detail, and upselling capabilities in a high-end setting.

Qualifications

• Related Work Experience: 2 years related work experience in a luxury hotel.

Responsibilities

• Serve guest needs by assisting with food and beverages from kitchen or bar and completing guest requests.
• Deliver food from kitchen to the guest ensuring accuracy and timeliness.
• Assist in clearing, cleaning and set-up of tables, chairs, linens, china, glass and silver for service in an unobtrusive manner; greet guests according to the St. Regis Standards to ensure superior service.
• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
• Assist in stocking linens, china, glass, silver, and food items for service
• Assist in the breakdown, cleaning and set-up of buffets and food stations.
• Work harmoniously and professionally with co-workers and supervisors.
• Greet and escort guests to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Adhere to timing standards for products and services
• Inform guests about the day’s specials
• Offer menu recommendations upon request.
• Make suggestions based on their preferences.
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the kitchen
• Serve food and drink orders. Ensure hot food is hot and cold food is cold
• Check dishes and kitchenware for cleanliness and presentation and report any problems

Job description

The St. Regis Abu Dhabi, a luxury hotel in Nation Tower, Corniche, Abu Dhabi, is seeking a non-management Food & Beverage professional. You will assist with food and beverages, deliver orders, maintain table setups, greet guests, and uphold St. Regis standards to ensure a superior guest experience.

Two years of related luxury-hotel experience is preferred. The role requires teamwork, attention to detail, and upselling capabilities in a high-end setting.