Luxury F&B Captain – Elite Dining Experience

IHG Hotels & Resorts; Dubai; On-site; AED 167,000 - 279,000; Full time

Benefits offered by this job

Room discounts

Training opportunities

Wellbeing program

Career growth

Job summary

IHG Hotels & Resorts is seeking a personable F&B Captain for Choix (By Pierre Gagnaire) at InterContinental Dubai Festival City. You will uphold InterContinental and Pierre Gaganne r standards, lead service, and resolve guest concerns during shifts with a focus on beverage and guest experiences.

The role requires strong communication, calm leadership under pressure, and a passion for food. A team-oriented, guest-centric approach is essential for success in a luxury, globally connected property.

Qualifications

• Great communication skills.
• Ability to think calmly under pressure.
• Willingness to learn open-mindedly.
• Passion of food and curiosity for something new.
• Basic organisation skills in restaurant operation.
• Ability to work in a team and in different functions.

Responsibilities

• Delivering service to our customers as per Intercontinental standards as well as Pierre Gagainer's standards.
• Endeavour to resolve all complaints during shift by alerting Manager on Duty and assisting him/her.
• Supervise cash handling and banking procedures.
• Prepare daily banking and cash flow reports.
• Supervise the maintenance of service equipment.
• Monitor standards of guest facilities and services.
• Control stock and monitor security procedures.
• Producing quality beverages to ensure guests satisfaction.
• Mastering food knowledge in order to assist guests on orders and ensuring the fulfilment of guests’ requirements.
• Helping and caring for guests in any way required.

Skills

Communication

Composure under pressure

Team player

Food knowledge

Willingness to learn

Organisation

Job description

IHG Hotels & Resorts is seeking a personable F&B Captain for Choix (By Pierre Gagnaire) at InterContinental Dubai Festival City. You will uphold InterContinental and Pierre Gaganne r standards, lead service, and resolve guest concerns during shifts with a focus on beverage and guest experiences.

The role requires strong communication, calm leadership under pressure, and a passion for food. A team-oriented, guest-centric approach is essential for success in a luxury, globally connected property.