Luxury Dubai Restaurant & Bar Manager – Guest Experience Leader

Zenon Robotics Trading; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Zenon Robotics Trading seeks a Restaurant Manager / Bar Manager to lead operations of a Pan Asian restaurant and cocktail bar in Dubai. The role requires delivering exceptional service, overseeing luxury standards, and driving operational excellence in a high-end setting.

The successful candidate will manage front-of-house and bar operations, collaborate with the Executive Chef, and ensure compliance with branding and safety protocols while elevating guest experiences for VIP and discerning

Responsibilities

• Lead all restaurant and bar operations, ensuring flawless service and luxury hospitality standards.
• Drive guest satisfaction and manage VIP guest relations.
• Recruit, mentor, and develop front-of-house and bar teams.
• Control staffing levels, scheduling, and performance to maximise productivity.

Skills

Luxury Hospitality Leadership

Guest Experience Management

Restaurant & Bar Operations

Revenue & Profit Optimisation

Team Development & Coaching

Food & Beverage Expertise

Inventory & Cost Control

Business Acumen

Operational Excellence

Strategic Decision Making

Job description

We are seeking an exceptional Restaurant Manager / Bar Manager to lead the operations of a prestigious Pan Asian restaurant and cocktail bar in Dubai. This is an opportunity for an accomplished hospitality professional with a passion for luxury dining, impeccable service standards, and operational excellence.

The ideal candidate will possess a proven track record in managing high-volume premium restaurants or luxury hospitality venues, with the ability to inspire teams, drive commercial performance, and deliver memorable guest experiences.

Key Responsibilities

Operational Leadership

- Lead all restaurant and bar operations, ensuring flawless execution of service and adherence to luxury hospitality standards.

- Drive operational excellence by maintaining the highest levels of quality, consistency, efficiency, and guest satisfaction.

- Ensure all service standards, SOPs, and brand guidelines are consistently implemented.

- Collaborate closely with the Executive Chef to deliver an exceptional food and beverage experience.

Guest Experience

- Act as the face of the restaurant, building lasting relationships with VIP guests and loyal clientele.

- Anticipate guest needs and resolve concerns with professionalism and discretion.

- Deliver personalised, memorable dining experiences that exceed expectations.

- Ensure every touchpoint reflects the restaurant's premium brand positioning.

Leadership & People Development

- Recruit, mentor, coach, and inspire a high-performing front-of-house and bar team.

- Foster a culture of professionalism, accountability, teamwork, and continuous improvement.

- Conduct regular training on luxury service standards, menu knowledge, beverage expertise, and upselling techniques.

- Manage staffing levels, scheduling, and performance to maximise productivity.

Financial & Commercial Performance

- Drive revenue growth through strategic initiatives, guest engagement, and service excellence.

- Manage budgets, labour costs, food and beverage costs, and operating expenses.

- Oversee inventory management, purchasing, stock control, and supplier relationships.

- Analyse business performance and implement strategies to improve profitability and operational efficiency.

Beverage Excellence

- Oversee all aspects of the bar operation, ensuring exceptional quality and consistency.

- Maintain strong knowledge of premium wines, sake, champagne, spirits, signature cocktails, and beverage trends.

- Work with the beverage team to develop innovative cocktail menus and seasonal offerings.

- Ensure responsible alcohol service and compliance with all UAE licensing regulations.

Compliance & Standards

- Ensure full compliance with Dubai Municipality regulations, HACCP standards, health and safety requirements, and company policies.

- Maintain impeccable standards of cleanliness, hygiene, maintenance, and presentation throughout the venue.

Skills

Preferred Background

Candidates with experience in internationally recognised luxury hospitality brands, fine dining restaurants, lifestyle dining concepts, or premium cocktail bars will be given preference.

Core Competencies

- Luxury Hospitality Leadership

- Guest Experience Management

- Restaurant & Bar Operations

- Revenue & Profit Optimisation

- Team Development & Coaching

- Food & Beverage Expertise

- Inventory & Cost Control

- Business Acumen

- Operational Excellence

- Strategic Decision Making