General Manager - Restaurant

Confidential Careers; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Confidential Careers is seeking an experienced General Manager in Dubai to lead a premium dining operation, delivering service excellence and strong commercial performance. You will lead high-performing teams, cultivate guest relationships, and drive profitability in a fast-paced setting.

The role requires a confident, hands-on hospitality leader with a background in premium dining and the ability to manage budgets, KPIs, and staff development while maintaining exceptional standards across

Qualifications

• Proven experience as General Manager or senior operational leader in premium dining.
• Strong ability to manage P&L, budgets, labour costs, revenue, and KPIs.
• Hands-on leader with presence on the floor and guest relationship skills.

Responsibilities

• Take overall responsibility for day-to-day operation and ensure smooth service with high standards.
• Lead, coach and develop management and service teams to drive accountability and performance.
• Maintain a strong floor presence and build relationships with guests, VIPs and regulars.
• Own budgeting, forecasting, labour, cost control and P&L management.
• Analyse business performance and KPIs; identify opportunities to increase revenue and profitability.
• Ensure service, food, beverage, presentation and standards are consistently maintained.
• Collaborate with culinary and senior leadership to deliver a seamless guest experience.
• Oversee recruitment, training, performance management and retention of the team.
• Manage compliance, health and safety, licensing, stock control and supplier relations.
• Support business development, marketing, events and partnerships driving growth.
• Identify areas for continuous improvement and implement initiatives to enhance guest experience and operations.

Skills

Leadership

P&L Management

Guest Relations

Staff Development

Budgeting & Forecasting

Job description

A prestigious hospitality concept in Dubai is seeking an experienced General Manager to take full leadership of its operation and drive both service excellence and commercial performance.

We are looking for a confident and hands-on hospitality leader with a strong background in premium dining, who understands how to lead from the front, develop high-performing teams, build strong guest relationships, and deliver consistently exceptional standards in a fast-paced environment.

The Role

• Take overall responsibility for the day-to-day operation, ensuring smooth service and consistently high standards.
• Lead, coach, and develop the management and service teams, creating a strong culture of accountability and performance.
• Maintain a strong presence on the floor and build genuine relationships with guests, including VIPs and regular clientele.
• Take ownership of financial performance, including budgeting, forecasting, labour, cost control, and P&L management.
• Analyze business performance and operational KPIs, identifying opportunities to increase revenue, improve efficiency, and maximize profitability.
• Ensure service, food, beverage, presentation, and operational standards are consistently maintained.
• Work closely with the culinary and senior leadership teams to deliver a seamless overall guest experience.
• Oversee recruitment, training, performance management, and retention of the team.
• Manage operational compliance, health and safety, licensing, stock control, and supplier relationships.
• Support business development, marketing initiatives, events, and partnerships that contribute to the venue's growth.
• Identify areas for continuous improvement and implement initiatives that enhance both the guest experience and operational performance.

What We’re Looking For

• Proven experience as a General Manager or senior operational leader within a premium or luxury dining environment.
• Strong understanding of high-volume, high-expectation hospitality operations.
• Demonstrated experience managing P&L, budgets, labour costs, revenue, and operational KPIs.
• A natural leader who can inspire, develop, and hold teams accountable.
• Strong guest-facing skills with the ability to handle VIPs, challenging situations, and high‑pressure service periods with confidence.
• Commercially minded, with a clear understanding of what drives profitability and operational efficiency.
• Strong communication, organization, and decision-making skills.
• Hands‑on, energetic, and present on the floor rather than purely office-based.
• Excellent knowledge of luxury hospitality standards and guest expectations.

Due to the confidential nature of this opportunity, further details regarding the concept will be shared with shortlisted candidates during the recruitment process.