Luxury Concierge Host for Bespoke Guest Experiences

St. Regis; Abu Dhabi; On-site; AED 134,000 - 201,000; Full time

Job summary

The St. Regis Abu Dhabi seeks an attentive Concierge to assist guests with entertainment and dining bookings, courier services, and guiding guests within and outside the hotel. You will answer questions and resolve problems to deliver flawless hospitality.

Join a team of hosts dedicated to bespoke service, familiar with hotel facilities, VIP arrivals, and daily events. Knowledge of the local area, strong communication, and a passion for guest satisfaction are essential.

Qualifications

• High school diploma or GED equivalent.
• 2 years work experience in luxury hotel concierge or similar role.
• Experience with guest services and handling bookings is preferred.

Responsibilities

• Assist guests with concierge services including entertainment and dining bookings.
• Direct guests within and outside the hotel and answer questions to resolve issues.
• Record bookings and activities accurately in the hotel system.
• Welcome guests and direct them to the Reception and other hotel outlets.

Skills

Concierge services

Guest relations

Local area knowledge

Booking management

Education

High school diploma

Tools

Alice portal

Job description

The St. Regis Abu Dhabi seeks an attentive Concierge to assist guests with entertainment and dining bookings, courier services, and guiding guests within and outside the hotel. You will answer questions and resolve problems to deliver flawless hospitality.

Join a team of hosts dedicated to bespoke service, familiar with hotel facilities, VIP arrivals, and daily events. Knowledge of the local area, strong communication, and a passion for guest satisfaction are essential.