Luxury Client Advisor - UAE National

Across Talent; Dubai; On-site; AED 78,000 - 123,000; Full time

Job summary

Across Talent is assisting a world-renowned luxury fashion house in Dubai to find a talented Client Advisor. You will welcome clients with warmth, deliver personalized service and guidance across luxury goods to create a memorable shopping experience in a prestigious setting.

Fluency in English and Arabic, a refined presentation, and the ability to build rapport with high-net-worth clients are essential. The role requires flexibility for retail shifts, including weekends and peak seasons, and

Qualifications

• Previous experience in luxury retail, fashion, beauty or premium hospitality, ideally as a Client Advisor.
• Excellent communication skills in English and Arabic, both written and spoken.
• Impeccable presentation, a confident presence and a proven ability to build rapport with high-net-worth clients.
• Proficient in Microsoft Office and CRM/POS systems, with flexibility to work retail shifts, including weekends and peak seasons.

Responsibilities

• Welcome clients with warmth and elegance, creating a memorable luxury experience from the first greeting.
• Build long-term client relationships through personalised service, thoughtful follow-up and a strong understanding of client preferences.
• Provide expert advice across ready-to-wear, leather goods, accessories, fragrance and beauty.
• Achieve individual and boutique sales targets while maintaining impeccable visual standards on the shop floor.
• Process transactions, special orders and after-sales requests accurately while handling client information with the highest level of discretion.

Skills

Bilingual English-Arabic

Luxury retail experience

Clienteling & service

Tools

CRM/POS systems

Microsoft Office

Job description

We are supporting a world-renowned luxury fashion house in its search for a Client Advisor. Based in one of the Dubai's most prestigious retail destinations, the Maison is celebrated for its timeless elegance, uncompromising quality and a heritage of craftsmanship that defines luxury worldwide.

Role Description

• Welcome clients with warmth and elegance, creating a memorable luxury experience from the first greeting
• Build long-term client relationships through personalised service, thoughtful follow-up and a strong understanding of client preferences
• Provide expert advice across ready-to-wear, leather goods, accessories, fragrance and beauty
• Achieve individual and boutique sales targets while maintaining impeccable visual standards on the shop floor
• Process transactions, special orders and after-sales requests accurately while handling client information with the highest level of discretion

Qualifications

• Previous experience in luxury retail, fashion, beauty or premium hospitality, ideally as a Client Advisor
• Excellent communication skills in English and Arabic, both written and spoken
• Impeccable presentation, a confident presence and a proven ability to build rapport with high-net-worth clients
• Proficient in Microsoft Office and CRM/POS systems, with flexibility to work retail shifts, including weekends and peak seasons